13 resultaten voor Business Solutions Manager in Brussels, Brussels-Capital Region
Business Solutions Manager<p> </p><p>Bij Management Resources, een divisie van Robert Half en marktleider in (senior) interim management helpen we bedrijven om te groeien, zich aan te passen en hun doelen te bereiken. Dit met top-experts in Finance, HR, Supply Chain, Procurement, ICT, Legal, Project Management, en meer.</p><p>Voor onze verdere groei in België zoeken we een dynamische <strong>Business Solutions Manager</strong> om ons team te versterken in de Brusselse regio (kantoren in Diegem, Brussel en Groot-Bijgaarden).</p><p><strong>Jouw rol en impact:</strong> In deze veelzijdige rol bouw je relaties op met de top van het bedrijfsleven, breng je hun behoeften scherp in kaart, en bied je oplossingen die echt verschil maken. Jij bent hun vaste aanspreekpunt en weet op executive-niveau vertrouwen op te bouwen.</p><p> </p><p>Wat je doet:</p><ul><li><strong>Business Partnering</strong>: Je verdiept je in de strategische noden van klanten op korte en lange termijn. Met jouw kennis en inzichten zien zij jou als dé partner voor hun projecten.</li><li><strong>Slimme Projectmatching</strong>: Door jouw ervaring en inzicht identificeer je potentiële projectnoden. Je biedt gerichte oplossingen door de perfecte interim manager aan te stellen voor elke klantuitdaging.</li><li><strong>Netwerkopbouw</strong>: Naast een eerste projectportefeuille, bouw je een sterk netwerk op door gericht te prospecteren binnen het senior management (C-level) van bedrijven.</li><li><strong>Interim Marktkennis</strong>: Je werkt nauw samen met onze Resource Manager en houdt voeling met de markt door zelf interim managers te selecteren en te ontmoeten, zodat je klanten nóg beter begrijpt.</li><li><strong>Projectbeheer</strong>: Je verzekert dat alle projecten soepel verlopen door een sterke opvolging en bent hét aanspreekpunt voor interim oplossingen, van start tot finish.</li><li><strong>Netwerken en Groeien</strong>: We moedigen je aan om je netwerk te versterken op professionele evenementen - met alle support die je daarbij nodig hebt.</li></ul><p> </p><p><strong>Jouw profiel:</strong></p><ul><li>Je hebt een masterdiploma (idealiter in een economische richting).</li><li>Je hebt 4 tot 10 jaar ervaring in een bedrijfsomgeving of een vergelijkbare functie.</li><li>Je spreekt vloeiend Nederlands en Engels; een goede kennis van Frans is een pluspunt.</li><li>Je beschikt over een analytische geest, sterke commerciële en communicatieve vaardigheden, en je weet prioriteiten te stellen.</li><li>Je hebt een sales-mentaliteit en bent ambitieus, proactief, klantgericht en resultaat gedreven.</li><li>Je hebt een open, flexibele persoonlijkheid en wil slagen in een gedreven, groeiende organisatie.</li></ul><p> </p><p><strong>Wat wij jou bieden:</strong></p><ul><li><strong>Groei & Ontwikkeling</strong>: Een carrière met intensieve training en coaching, voor persoonlijke groei in elke fase van je loopbaan.</li><li><strong>Doorgroeimogelijkheden</strong>: Verticale en horizontale carrièremogelijkheden, afgestemd op jouw ambities en vaardigheden.</li><li><strong>Internationale Werkomgeving</strong>: Een dynamische werkplek met de vibe van een multinational en de persoonlijke sfeer van een lokaal team.</li><li><strong>Gedreven Team</strong>: Collega's die je begeleiden, uitdagen en het beste uit jou halen.</li></ul><p> </p><p><strong>En verder...</strong></p><ul><li>Een aantrekkelijk salarispakket met bonussysteem</li><li>Een premium bedrijfswagen met tankkaart</li><li>Netto-vergoedingen en maaltijdcheques</li><li>Hospitalisatie- en groepsverzekering</li><li>Smartphone met abonnement & laptop</li><li>32 vakantiedagen</li><li>Flexibel inkomensplan, zodat jij je pakket zelf kunt samenstellen</li></ul><p> </p><p><strong>Klaar voor de volgende stap in jouw carrière?</strong><br />Word Business Solutions Manager bij Robert Half en maak het verschil voor bedrijven in heel België. Solliciteer nu en sluit je aan bij een team waar groei, vertrouwen en resultaat centraal staan!</p><p> </p><p> </p><p>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy" target="_blank">https://www.roberthalf.com/be/nl/privacy</a>. Indien u vragen heeft, kan u steeds contact met ons opnemen via [email protected].</p><img src="https://counter.adcourier.com/a3Jpc3N5LmRpZWxzLjUwNDg1LjEwODk1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">Business Solutions Manager Technology Flanders<p><strong>Wie zijn we en wat doen we?</strong></p><p>Robert Half innoveert en groeit sterk! Heb je er altijd al van gedroomd om deel uit te maken van een scale-up maar wil je ook graag structuur, training en verloning binnen een solide organisatie met ervaren managers om je te begeleiden? Dan ben je bij Robert Half Technology nu aan het juiste adres! Om de razendsnelle groei van onze scale-up in <em>Technology Contracting Solutions</em> <em>(interim management)</em> te ondersteunen, zijn we immers op zoek naar een ambitieuze <strong>Business Solutions Manager</strong> <strong>Vlaanderen</strong>.</p><p> </p><p><strong>What's in it for you?</strong></p><p>Je krijgt de unieke kans om samen met het team Technology Contracting Solutions (interim management) verder uit te bouwen over heel Vlaanderen. Bovenop een zeer aantrekkelijk salarispakket heb je ook de kans om zeer mooie bonussen te verdienen, geen klein detail!</p><p> </p><p><strong>Wat we je aanbieden:</strong></p><ul><li>Aantrekkelijk salaris en tal van andere voordelen (wagen, Tech gadgets, groeps- en hospitalisatieverzekering, netto-vergoeding & more)</li><li>Zeer interessant bonussysteem</li><li>Hybride werkopties - in Vlaanderen hebben we kantoren in Diegem, Groot-Bijgaarden, Gent, Roeselare, Antwerpen en Hasselt. Op maandag komen we samen in Diegem voor een live team meeting, de andere dagen vul je flexibel in, zowel remote, op andere kantoren en natuurlijk bij klanten</li><li>Welzijn op het werk - we hechten veel belang aan een positieve en vrolijke sfeer op de werkvloer!</li><li>Sector gebonden trainingsprogramma's en een op maat afgestemd carrièreplan</li><li>Een continue investering in artificiële intelligentie en de beste technologie om je succes te ondersteunen</li><li>Individueel en teamgebonden incentives en rewards</li></ul><p> </p><p><strong>Wat ga je doen:</strong></p><ul><li>je bent een sterke <strong>business partner</strong> die <strong>op executive level</strong> voldoende geloofwaardigheid kan opbouwen door de noden van de business in IT&Digital op korte en lange termijn goed te begrijpen en te analyseren. Daarbij heb je de ambitie om de vertrouwenspersoon van jouw klanten te worden, om zo de nodige ondersteuning te bieden bij nieuwe projecten;</li><li>je gebruikt dus je ervaring voor het identificeren van potentiële projectnoden en biedt de beste oplossing aan je klant door het inzetten van de juiste Technology Interim Managers; hiervoor kan je ook beroep doen op collega's die nauw in contact staan met de interim managers en in tandem met jou naar de beste oplossingen zoeken;</li><li>je werkt nauw samen met deze Talent Solutions Manager die verantwoordelijk is voor de opvolging van onze interim managers maar je identificeert, selecteert en ontmoet ook zelf interim managers zodat je de voeling met die markt goed behoudt en zodat je ook beter de uitdagingen van je klanten begrijpt;</li><li>je verzekert een hoogstaande kwalitatieve samenwerking tussen alle partijen door een nauwe opvolging van ieder project; je bent immers dé contactpersoon voor jouw klant voor alles wat interim management in IT&Digital betreft en elk project bij je klant wordt door jou persoonlijk opgevolgd, van start tot finish; niet inhoudelijk, maar je zorgt er wel voor dat je je interim manager en je klant regelmatig ontmoet om het project mee op te volgen;</li><li>je werkt <em>in</em> een team en <em>als</em> een team; je zal niet meteen mensen in het team aansturen (je krijgt wel zeker het perspectief om door te groeien naar een managerfunctie), maar je zal wel meteen heel veel stakeholder management moeten doen bij klanten en interim managers;</li><li>we moedigen je aan om aan professionele netwerking evenementen deel te nemen en we bieden je hier ook alle ondersteuning in, om zo een kwalitatief professioneel netwerk uit te bouwen</li></ul><p> </p><p><strong>Wie ben jij?</strong></p><ul><li>Je beschikt over een Master of professionele Bachelor</li><li>Je hebt minimum 3-5 jaar professionele ervaring en je beschikt vooral over een enorme commerciële drive; ervaring in IT sales recruitment of business development, of een vergelijkbare functie; is een asset maar geen must, it's all about the attitude!</li><li>Je bent <strong>Nederlandstalig</strong>, met een goede kennis van Engels</li><li>Je bent van nature leergierig, je kan zelfstandig werken en je denkt proactief,</li><li>Je deelt onze gedrevenheid in het vinden van de juiste interim management-oplossing en zorgt voor variatie in je aanpak en het aanbrengen van nieuwe ideeën om je doel te bereiken;</li><li>Je beschikt over een flinke portie doorzettingsvermogen en geeft niet snel op;</li><li>Je bent zeer communicatief en houdt ervan om contacten te leggen met mensen;</li><li>Je wil uitblinken in je vak en haalt steeds de vooropgestelde doelstellingen. Concrete targets werken voor jou motiverend.</li></ul><p> </p><p><strong>Wat verwachten wij?</strong></p><ul><li>Je staat open voor diverse perspectieven en denkpistes;</li><li>Je werkt graag in teamverband, maar je kan ook autonoom werken;</li><li>Je bent flexibel om regelmatig aanwezig te zijn op verschillende kantoren;</li><li>Je staat ervoor open om je nieuwe technologieën eigen te maken, waaronder Salesforce en LinkedIn;</li><li>Je hebt een groot aanpassingsvermogen voor steeds wijzigende omgevingsfactoren in een sales gedreven omgeving;</li><li>Je beschikt over sterke interpersoonlijke en communicatieve vaardigheden;</li><li>Je hecht veel belang aan een ethische ingesteldheid op de werkvloer</li></ul><p> </p><p>Klaar voor de volgende stap in jouw carrière? Word Business Solutions Manager bij Robert Half Technology en maak het verschil voor bedrijven in heel België.</p><p>Solliciteer nu en sluit je aan bij een team waar groei, vertrouwen en resultaat centraal staan!</p><p> </p><p>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy" target="_blank">https://www.roberthalf.com/be/nl/privacy</a>. Indien u vragen heeft, kan u steeds contact met ons opnemen via [email protected].</p><img src="https://counter.adcourier.com/a3Jpc3N5LmRpZWxzLjkwNjYxLjEwODk1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">Business Project Manager<p><strong>Robert Half Talent Solutions</strong> is currently looking for a<strong> Business Project Manager (m/f/x)</strong> for a permanent position based in <strong>Zaventem</strong>.</p><p>Our client is a fast growing company active in the <strong>retail / FMCG sector</strong>.</p><p>As <strong>Business</strong> <strong>Project Manager (m/f/x)</strong> you will be<strong> responsible</strong> for:<br /><br /><strong>Project Management & Business Analysis</strong></p><ul><li>Leads multiple projects simultaneously, managing them from initial concept to final delivery.</li><li>Defines project scope, budget, timeline, team structure, and key deliverables.</li><li>Oversees the project team throughout its lifecycle, from ideation to execution, including approval processes, demand management, and business analysis (in collaboration with IT when necessary).</li><li>Ensures proper change management when project adjustments are required.</li><li>Supervises all aspects of assigned projects, ensuring expected results and business benefits are achieved.</li><li>Manages testing phases and implementation plans, ensuring alignment with business case objectives.</li></ul><p><strong>Project Strategy & Execution</strong></p><ul><li>Ensures projects adhere to the defined strategy and scope.</li><li>Applies appropriate project management methodologies (Lean, Waterfall, Agile, Scrum, etc.).</li></ul><p><strong>Risk Management</strong></p><ul><li>Identifies and mitigates project risks.</li><li>Reports potential issues and risks promptly and ensures resolution within given deadlines.</li></ul><p><strong>Impact Analysis</strong></p><ul><li>Analyzes business needs to assess potential impacts and ensure the proposed solution aligns with operational realities.</li></ul><p><strong>Budget Management</strong></p><ul><li>Ensures project expenses remain within the allocated budget.</li></ul><p><strong>Planning & Coordination</strong></p><ul><li>Works closely with Financial Business Analysts.</li><li>Develops a structured project plan using relevant project management tools.</li><li>Allocates tasks, defines timelines, and monitors progress to ensure timely completion.</li></ul><p><strong>Communication & Stakeholder Management</strong></p><ul><li>Acts as the main point of contact between internal/external stakeholders and suppliers.</li><li>Prepares reports and presentations, facilitates meetings (weekly status updates, Steering Committees, etc.), and provides regular updates on project progress.</li><li>Drives stakeholder engagement and change management initiatives.</li><li>Fosters team collaboration and motivation.</li></ul><p><strong>Collaboration & Cross-Functional Coordination</strong></p><ul><li>Works closely with various teams depending on project requirements, including:</li><ul><li>Finance teams (excluding AdCo)</li><li>Other corporate departments</li><li>Financial Business Analysts</li><li>Key Users</li><li>Business Process Owners (BPOs)</li><li>Executive Committee members</li><li>External service providers</li></ul><li>Collaborates with IT teams for system development or implementation, ensuring business needs are translated into IT requirements. Leads User Acceptance Testing (UAT) phases with Key Users, ensuring tools/processes function effectively for business teams.</li><li>Supports process optimization and internal communication efforts.</li><li>Acts as an ambassador for the company and encourages team engagement.</li><li>Works alongside the Transformation Director to contribute to the long-term digital finance strategy.</li></ul><p><strong>Operational Excellence</strong></p><ul><li>Continuously improves financial tools, processes, and systems to optimize operations, with or without IT involvement.</li><li>Encourages the team to challenge existing processes and take calculated risks.</li><li>Proposes innovative ways to enhance financial workflows and improve overall efficiency.</li><li>Promotes seamless communication within teams and ensures alignment with broader organizational goals.</li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Clear project scope definition.</li><li>On-time project delivery.</li><li>Adherence to governance standards.</li><li>Delivery of projects at the expected quality level.</li><li>Budget compliance.</li></ul><p>The required <strong>profile</strong> for the<strong> Business Project Manager (m/f/x)</strong> position:</p><ul><li>Master's degree with a Prince2 certification (or equivalent);</li><li>Strong command of Microsoft Office tools;</li><li>Minimum 5 years of experience in project management (familiarity with Agile and Scrum is a plus);</li><li>Proficient in English, with fluency in either French or Dutch;</li><li>Knowledge of SAP is an advantage;</li><li>Interest in technical aspects of financial systems;</li><li>Experience in Lean & Compliance is a plus;</li><li>Client-oriented mindset;</li><li>Results-driven;</li><li>Talent development;</li><li>Diversity & inclusion advocacy;</li><li>Team collaboration;</li><li>Leadership & decision-making;</li><li>Analytical skills;</li><li>Project management & organization;</li><li>Business strategy insight;</li><li>Communication & persuasion.</li></ul><p>Interested in this position of<strong> Business Project Manager (m/f/x)</strong> at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yNTk3OS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">SAP Application Manager<p>Robert Half is currently recruiting an <strong>Application</strong> <strong>Manager</strong> for an organization located in the Antwerp region.</p><p>Our client is an international supplier in the <strong>printing industry</strong>.</p><p>As an <strong>Application Manager</strong> you are responsible for <strong>Demand Management</strong>, Project Delivery and the Application Architecture of one or more business domains.</p><p><strong>Demand Management</strong></p><ul><li>Serve as the primary IT contact for one or more business domains.</li><li>Align IT-related business requirements with the specific goals of stakeholders.</li><li>Propose IT solutions to address business requirements.</li><li>Initiate change requests and projects in collaboration with external partners.</li><li>Set priorities for requests and projects with business analysts.</li><li>Manage the project portfolio and prepare annual budget proposals.</li><li>Evaluate and compare implementation proposals from various IT providers.</li></ul><p><strong>Project Delivery</strong></p><ul><li>Track the progress and budget of change requests and projects within your domain.</li><li>Play a hands-on role in managing change requests and projects.</li><li>Act as a liaison between internal customers and IT partners.</li><li>Oversee issue resolution efforts, ensuring coordination between business units and support partners.</li></ul><p><strong>Application Architecture</strong></p><ul><li>Manage the application landscape in your domain.</li><li>Propose simplification and optimization aligned with the IT strategy.</li><li>Develop and guide the application and integration roadmap for Logistics & Supply Chain.</li><li>Ensure data flows meet data protection, security standards, and other non-functional requirements.</li><li>Collaborate with business process analysts to streamline business processes.</li><li>Stay updated on technological advancements and evaluate opportunities for optimizing the application landscape.</li></ul><p><strong>The requested qualifications for this job include: </strong></p><ul><li>You have a <strong>master's degree</strong>, preferably in IT, business administration or commercial engineering or equivalent through experience.</li><li>You are <strong>familiar with ERP systems</strong> and SAP products as a functional consultant; SAP SCM (Supply Chain Management), SAP MM.</li><li><strong>Experience with SAP</strong> S/4HANA Supply Chain Management are a plus.</li><li>Knowledge of SAP WMS/EWM, Interfacing to 3rd party warehouse systems and Microsoft M365 Suite are an asset.</li><li>You have a <strong>minimum of 3 to 5 years' experience</strong> in IT project management.</li><li>You have experience with business processes in Logistics and Supply Chain.</li><li>You have experience with business relationship management in an enterprise environment</li><li>You can work independently and can plan and manage your work.</li><li>You aim for a high level of quality.</li><li>You are highly motivated and eager to learn new skills.</li><li>You are <strong>fluent in English</strong>, both in writing and orally. Dutch is an asset.</li></ul><p><strong>What does the company offer?</strong> </p><p>You will join a friendly work environment with a supportive management structure. You will be part of an enthusiastic, committed and skilled team. </p><p>You can count on a competitive salary and benefit package, in a hybrid working environment.</p><p>Are you interested in this challenging position? Or would you like to have more information? Apply today with n°<strong>06520-0013147543.</strong></p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4wMDMwOC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Risk Manager<p><strong>Robert Half Talent Solutions</strong> is currently looking for a <strong>Risk Manager (m/f/x)</strong> for a permanent position based in <strong>Brussels</strong>.</p><p>Our client is a fast growing company active in the <strong>automotive sector</strong>.</p><p>As <strong>Risk Manager (m/f/x)</strong> you will be<strong> responsible</strong> for:<br /><br /><strong>Financial Risk Management:</strong></p><ul><li>Lead the identification, assessment, monitoring, and mitigation of financial risks;</li><li>Develop and implement risk management strategies to safeguard the organization's financial assets;</li><li>Accountable for determining, evaluating, and monitoring residual values and credit risk;</li><li>Prepare provision reports in adherence to IFRS9 standards, with meticulous monitoring of key factors such as PD, LGD, EAD, and delinquency distribution.</li><li>Conduct validations for various models, including Scorecards, PD Model, and LGD Model;</li><li>Produce monthly and quarterly reports for retail, wholesale, and fleet portfolios, ensuring high-quality outcomes within agreed deadlines;</li><li>Address diverse ad-hoc requests from stakeholders, providing effective solutions and recommendations;</li><li>Take ownership of data reconciliations between multiple systems.</li></ul><p><strong>Nonfinancial Risk Management:</strong></p><ul><li>Manage and enhance the operational risk framework to identify and mitigate potential risks;</li><li>Ensure efficient conduct of risk assessments related to operational processes and systems;</li><li>Implement measures to improve operational efficiency while minimizing risk exposure;</li><li>Oversee and coordinate the delivery of the Business Continuity Management System (BCMS) and Business Impact Analysis (BIA).</li></ul><p><strong>Risk Reporting:</strong></p><ul><li>Organize and participate in different committees;</li><li>Collaborate with all teams up to the Executive Management team level to achieve the highest level of risk reporting quality;</li><li>Ensure compliance with all applicable regulatory requirements and Volkswagen Financial Services-set guidelines.</li></ul><p><strong>Outsourcing Management:</strong></p><ul><li>Evaluate and monitor outsourcing arrangements in accordance with regulations and guidelines;</li><li>Collaborate with stakeholders to assess and address risks associated with outsourced functions;</li><li>Develop and maintain strong relationships with outsourcing partners.</li></ul><p><strong>Training Program Oversight:</strong></p><ul><li>Establish, embed, and maintain a risk-aware culture;</li><li>Supervise the development and implementation of training programs related to risk management and outsourcing;</li><li>Ensure employees are well-informed about risk policies and procedures.</li></ul><p><strong>Project Involvement:</strong></p><ul><li>Actively participate in local and international projects, providing valuable insights and leading their local implementation;</li><li>Collaborate with cross-functional teams to assess and manage risks associated with major projects.</li></ul><p><strong>Team Leadership:</strong></p><ul><li>Lead and motivate a team of risk professionals, fostering a culture of excellence and collaboration;</li><li>Provide guidance and mentorship to team members, promoting their professional development.</li></ul><p>The required<strong> profile</strong> for the <strong>Risk Manager (m/f/x)</strong> position:</p><ul><li>Master's degree in Finance, Risk Management, Business, or a related field;</li><li>Proven experience in financial risk management and operational risk;</li><li>Strong understanding of mathematical and statistical tools and the importance of adequate data;</li><li>Understanding of outsourcing processes and associated risks;</li><li>Strategic thinking ability;</li><li>Excellent customer focus and problem-solving skills;</li><li>Excellent leadership and team management skills;</li><li>Effective communication skills in English; proficiency in French or Dutch is a major added value;</li><li>Knowledge of relevant regulatory framework.</li></ul><p>Interested in this position of<strong> Risk Manager (m/f/x)</strong> at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4wMTM4OC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Treasury & Risk Manager<p>Robert Half and a trusted name in the food industry are joining forces for the search of a <strong>Treasury & Risk Manager</strong>. </p><p>With a workforce of appr. 1,400 employees and operations spanning Belgium and the Netherlands, the company is gearing up for its next phase of innovation and excellence. Reporting directly to the CFO, you will play a critical part in supporting the management team and driving organizational success.</p><p><strong>Responsibilities:</strong><br /><br /><span style="text-decoration: underline;">Treasury & Financing Operations</span></p><ul><li>Managing existing financing solutions and implementing new ones in collaboration with stakeholders.</li><li>Ensuring compliance with bank agreements, fulfilling reporting obligations to lenders, and addressing ad-hoc requests promptly.</li><li>Maintaining and leveraging banking relationships to optimize the organization's financial services.</li><li>Implementing and managing a factoring facility and coordinating regular reporting (weekly/monthly) to financial institutions.</li></ul><p><span style="text-decoration: underline;">Liquidity & Cash Flow Management</span></p><ul><li>Supervising cash management processes and ensuring accurate cash reporting.</li><li>Consolidating and presenting weekly cash flow forecasts for all entities to the board and management.</li><li>Collaborating with and challenging controllers in the Netherlands (3) and Belgium (2) to improve cash forecasting accuracy.</li><li>Overseeing and executing the payment run process, proposing and implementing improvements as needed.</li></ul><p><span style="text-decoration: underline;">Insurance Management</span></p><ul><li>Working alongside brokers to review, negotiate, and renew insurance programs involving property, machinery, business interruption, and logistics coverage.</li><li>Managing insurance claims, settlements, and fulfilling information requests from stakeholders.</li><li>Ensuring adequate risk coverage while liaising with internal and external parties for smooth insurance administration.</li></ul><p><strong>Profile:</strong></p><ul><li>A Master's degree in Accounting, Finance, Economics, Business Administration, or a related field.</li><li>At least 3 years of treasury management experience, preferably in a manufacturing or product-based industry.</li><li>Strong expertise in financial markets, financing structures (e.g., factoring, term loans, credit lines), and risk evaluation.</li><li>Proficiency in working under pressure, solving complex problems, and adapting to changing demands with creativity and timeliness.</li><li>Advanced analytical, planning, and communication skills to collaborate effectively across teams and organizational levels.</li><li>Strong hands-on experience in working with Excel, including consolidation and data adjustments.</li><li>Fluency in written and verbal English (Dutch proficiency is a plus).</li></ul><p><strong>Benefits:</strong></p><ul><li><strong>Professional Growth Opportunities:</strong> Be part of a dynamic leadership team, with opportunities to collaborate and contribute to key decisions at a senior level.</li><li><strong>Challenging & Impactful Work</strong>: Take on critical responsibilities that directly influence the company's financial success and stability.</li><li><strong>Supportive Work Environment:</strong> Work with a team of experts where collaboration and continuous learning are encouraged.</li><li><strong>Competitive Compensation:</strong> Attractive salary and benefits package aligned with your expertise and contributions (including company car).</li><li><strong>Flexibility</strong>: Possibility to work 2 days from home every week. Travel to the Netherlands is very limited.</li></ul><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi42OTcwNC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Group Reporting & System Manager<p>For our client, Robert Half is looking for a <strong>Group Reporting & System Manager (m/f/x)</strong>.</p><p>Our client is an international chemical group located in Ottignies. </p><p>As a key player in an international chemical group, the Group Reporting & System Manager will be responsible for optimizing reporting processes, automating data flows, and harmonizing reporting standards across subsidiaries. Acting as a bridge between Finance and IT, this role requires a strong SAP expertise with a solid financial and controlling background.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Optimize financial reporting processes and drive automation initiatives.</li><li>Lead the transition from Excel-based reporting to SAP-based solutions.</li><li>Harmonize reporting and financial processes across global subsidiaries.</li><li>Act as the interface between Finance and IT to ensure seamless system integration.</li><li>Support business teams with accurate financial data and reporting tools.</li><li>Ensure best practices in financial controlling and reporting.</li><li>Provide expert-level SAP support and guidance to finance teams.</li><li>Travel internationally (50%+ of the time) to support subsidiaries and implement</li></ul><p><strong>Profile Sought:</strong></p><ul><li>Minimum 5 years of experience in finance, controlling, or financial systems.</li><li>Strong business acumen and ability to understand operational needs.</li><li>Fluent in English, with excellent communication skills.</li><li>Proven expertise in SAP, with a solid understanding of financial reporting and controlling.</li><li>Willingness to travel internationally across different continents (50%+ of the time).</li></ul><p>Interested? Please apply!</p><p> </p><p><em>Robert Half SRL et Robert Half Project Sourcing SRL traitent les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://www.roberthalf.com/be/fr/vie-privee">https://www.roberthalf.com/be/fr/vie-privee</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi41NTUzNS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Finance & Administration Manager<p><strong>Robert Half Talent Solutions</strong> is currently looking for a <strong>Finance & Administration Manager (m/f/x)</strong> for a permanent position based in <strong>Brussels</strong>.</p><p>Our client is an <strong>international law firm</strong> located in the <strong>center of Brussels</strong>. You will report directly to the global CFO and to the partners in Brussels. You will also manage a team of 5 persons.</p><p>As <strong>Finance & Administration Manager (m/f/x)</strong> you will be responsible for the management of three legal entities and your <strong>responsibilities</strong> will be:</p><ul><li>Coach, guide and mentor team members ;</li><li>Support and control billing and approve payments ;</li><li>Book salaries and large accruals ;</li><li>Review rental provisions and monthly P&L and balance sheet amounts ;</li><li>Prepare annual accounts ;</li><li>Provide financial data for business cases and decision-making processes ;</li><li>Prepare and maintain budgets ;</li><li>Serve as a point of contact for risk management issues ;</li><li>Act as a point of contact for audit ;</li><li>Prepare income declarations ;</li><li>Coordinate VAT or Tax inspections ;</li><li>Support for all partner information ;</li><li>Support transfer of clients.</li></ul><p>The required <strong>profile</strong> for the <strong>Finance & Administration Manager (m/f/x)</strong> position:</p><ul><li>Professional services experience, experience in a law firm and in an internal environment is an asset ;</li><li>Experience with team management ;</li><li>Excellent knowledge of Belgian GAAP ;</li><li>Excellent oral and written communication skills ;</li><li>Highly organized, accurate and solution oriented ;</li><li>Open to changes and takes initiative (IT tools, review of processes,…) ;</li><li>Excellent knowledge of English and good knowledge of French and/or Dutch.</li></ul><p>What our client <strong>offers</strong>:</p><ul><li>A versatile and challenging opportunity in an international company ;</li><li>A positive working atmosphere with team spirit ;</li><li>The possibility to bring novelty, a culture that emphasizes the spirit of initiative ;</li><li>Flexible working hours and two days/week of homeworking ;</li><li>An attractive salary package with benefits (company car, net allowances, meal vouchers, éco-chèques, group insurance, health insurance, yearly bonus).</li></ul><p>Interested in this position of<strong> Finance & Administration Manager (m/f/x)</strong> at an international law firm ? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4wMjU4Ny4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">HR Manager<p><strong>HR Manager (m/v/x)</strong> - Empower Your Career in a High-Impact Role (Diegem)</p><p>Are you ready to take your HR expertise to the next level? Robert Half is looking for a strategic and hands-on tri-lingual HR Manager (Dutch, French, and English) with a solid background in managing Blue- and White-Collar HR, strong knowledge of labour law, and proven payroll expertise. This exciting role comes with high visibility, autonomy, and the chance to make a meaningful impact across the Benelux region. You'll take ownership of HR operations while empowering growth initiatives across the organization.</p><p><strong>Key Responsibilities as an HR Manager</strong></p><ul><li>Consult leadership on HR-related strategies, compliance with labour law, and maintaining strong employee relations to align HR goals with business objectives.</li><li>Provide tailored HR support for a diverse workforce, with balanced strategies to address the distinct needs of blue-collar workers (e.g., operational staff) and white-collar employees (e.g., corporate professionals).</li><li>Lead talent acquisition efforts by managing job openings, screening candidates, and ensuring seamless onboarding for new hires, building strong foundations for success.</li><li>Effectively oversee all aspects of payroll, including tax declarations, social security obligations, and compliance with internal and external regulations</li><li>Manage reward systems and benefits like fleet management, health insurance, and group insurance, promoting retention and employee satisfaction.</li><li>Stay updated on Benelux labour law changes, ensuring all policies remain compliant and legally sound.</li><li>Foster a constructive dialogue with union representatives and staff delegations, building strong relationships to establish trust and transparency.</li><li>Spearhead HR initiatives such as process improvements, analytics reporting, and streamlining onboarding/offboarding flows to enhance organizational efficiency.</li><li>Propose and implement new policies to address evolving business needs.</li><li>Develop and oversee training programs to boost employee skills, nurture talent, and promote career growth in alignment with performance management goals.</li><li>Help shape and build an inspiring company culture that motivates employees and adapts as the organization evolves.</li><li>Actively contribute to business expansion projects, such as entering new markets and scaling operations within the region, ensuring HR operations align with strategic objectives.</li></ul><p><strong>Your profile for the company in Diegem</strong></p><ul><li>Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.</li><li>At least 5 years of HR experience in a generalist role, managing a balance of soft and hard HR responsibilities.</li><li>Expert knowledge of labour and social law specific to the Benelux region.</li><li>Full proficiency in Dutch, French, and English (tri-lingual proficiency is a must).</li><li>Solid understanding of Blue- and White-Collar HR dynamics, with the ability to address the unique needs of each workforce segment.</li><li>Proven ability to manage payroll processes</li><li>Strong attention to detail, exceptional organizational skills, and the ability to deliver on priorities in a fast-paced environment.</li><li>A trustworthy and discreet professional with a solutions-driven, can-do attitude.</li></ul><p><strong>What's in It for You as an HR Manager?</strong></p><ul><li>Autonomy and visibility: A generalist HR role offering opportunities for ownership and direct reporting to the General Manager.</li><li>A chance to shape impactful HR strategies for a diverse workforce while navigating international challenges in an evolving environment.</li><li>A dynamic, inspiring company culture that encourages creativity, optimization, and fresh initiatives.</li><li>A competitive salary package with fringe benefits, including a company car, group and health insurance, 12 time reduction days, and hybrid work arrangements.</li></ul><p>Are you ready to thrive in a role that offers both strategic challenges and operational responsibilities? Apply today and become an integral force in driving HR excellence across the Benelux region of Robert Half's client!</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZlBlcm0uNDA5NzcuMTA4OTVAcmhpZXVyb3BlLmFwbGl0cmFrLmNvbQ.gif">Senior Accountant<p><strong>Robert Half Talent Solutions</strong> is currently looking for a <strong>Senior Accountant (m/f/x)</strong> for a permanent position based in <strong>Brussels</strong>.</p><p>Our client is a fast growing company active in the <strong>consultancy sector</strong>.</p><p>As<strong> Senior Accountant (m/f/x)</strong> you will be <strong>responsible</strong> for:</p><ul><li>Managing purchase orders (PO) with a proactive approach to ensure timely follow-up;</li><li>Approving project launches by reviewing rates & timelines;</li><li>Verifying client-billed expenses by extracting monthly reports and confirming invoicing accuracy;</li><li>Reviewing timesheets;</li><li>Managing invoicing processes;</li><li>Monitoring expenses, including budget control, graphical analysis, and spending trends;</li><li>Overseeing FAE (Fixed Asset Expenditure) follow-up;</li><li>Generating credit notes based on sales targets;</li><li>Mapping large client accounts;</li><li>Managing contracts via SharePoint;</li><li>Tracking FNP (Final Net Position) follow-up;</li><li>Coordinating with internal subcontracting teams, ensuring alignment with local ADV;</li><li>Managing freelancers;</li><li>Ensuring invoice accuracy and compliance;</li><li>Overseeing penalty checks related to MC2;</li><li>Creating profit centers for new business models and contract types;</li><li>Properly allocating G-codes and profit centers in project and HR records.</li></ul><p><strong>Reporting:</strong></p><ul><li>Weekly reporting to the Business Unit (BUD) manager:</li><ul><li>Monitoring missing purchase orders;</li><li>Tracking FAE by client.</li></ul><li>Monthly reporting:</li><ul><li>Comparing MC2 forecast margins with actual margins (including absences);</li><li>Reporting invoicing rates and identifying any missed invoices due to missing PO or timesheets.</li></ul></ul><p>The required <strong>profile</strong> for the<strong> Senior Accountant (m/f/x)</strong> position:</p><ul><li>Minimum 3 years experience in accounting;</li><li>Master's degree in accounting or related field;</li><li>Ability to work as part of a group accounting team, with expertise in financial closings;</li><li>Good command of Excel, with a logical and rigorous approach to accounting processes;</li><li>In-depth knowledge of financial closing and reporting procedures;</li><li>Ability to adapt to daily challenges and changes in priorities or tasks;</li><li>Good team spirit is essential;</li><li>The person must be open-minded, outgoing and able to maintain clear and constructive communication with colleagues;</li><li>Excellent knowledge in Dutch, with a good command of French or English.</li></ul><p>Interested in this position of <strong>Senior Accountant (m/f/x)</strong> at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4zNjYxMS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Talent Solutions Specialist - Management Resources<p> </p><p>Ben jij op zoek naar een boeiende job om jouw vaardigheden te ontplooien? Dan is een job als Talent Solutions Specialist bij Robert Half in Antwerpen (of Gent) iets voor jou!</p><p>Technology Contracting, een divisie van Robert Half, is dé specialist voor senior ICT freelancers/interim managers. Zowel start-ups, kmo's als multinationals doen een beroep op onze interim managers om de continuïteit van hun business te garanderen, hun groei te ondersteunen of om een project te managen.</p><p>Als Talent Solutions Specialist in Antwerpen (of Gent) ben je mee verantwoordelijk voor de uitbouw en verdere opvolging van ons netwerk van ICT professionals. Je komt in contact met hoog gekwalificeerde interim managers en krijgt inzicht in verschillende industrieën en bedrijven!</p><p> </p><p><strong>Jouw verantwoordelijkheden</strong></p><ul><li>Je focust op de uitbouw en verder opvolging van ons netwerk van ICT interim managers met behulp van LinkedIn, Social Media en andere kanalen.</li><li>Je legt de eerste telefonische contacten en doet telefonische prescreenings.</li><li>Je blijft up-to-date met de interim managers en begeleidt hen doorheen hun carrière.</li><li>Je wordt een échte marktexpert binnen de sector en verleent gericht advies aan onze interim managers.</li><li>Samen met je team zorg je voor de perfect match tussen de interim managers en de projecten bij onze klanten.</li></ul><p> </p><p><strong>Wie ben jij?</strong></p><ul><li>Je hebt een universitair diploma of diploma hoger onderwijs, eventueel aangevuld met een eerste werkervaring.</li><li>Je hebt affiniteit en interesse in de wereld van IT en Digitalisatie.</li><li>Je bent leergierig, zelfstandig en pro-actief.</li><li>Je houdt van veelvuldige interactie met mensen.</li><li>Je bent een sterk communicatief persoon die in staat is om een stevig netwerk op te bouwen via persoonlijke-, telefonische- en video contacten.</li><li>Je bent een speurneus met een commerciële flair en een gezonde dosis doorzettingsvermogen.</li><li>Je bent een flexibel persoon die kan omgaan met deadlines en persoonlijke targets.</li></ul><p> </p><p><strong>Wat wij jou aanbieden?</strong></p><ul><li>Een boeiende job waar je volop inzicht zal krijgen in verschillende industrieën en bedrijven.</li><li>Doorgroeimogelijkheden op basis van je ambities en vaardigheden.</li><li>Een carrière met continue training en coaching. Op deze manier garanderen wij je persoonlijke groei in elke fase van je carrière.</li><li>Een moderne internationale werkomgeving waar je zowel de 'vibe' van een multinational als de charme van een lokaal team voelt.</li><li>Een werkgever die meermaals in de top 3 van "best places to work" in hun categorie geëindigd.</li><li>Enthousiaste en gemotiveerde collega's die je begeleiden en uitdagen om het beste uit jezelf te halen.</li><li>Een aantrekkelijk salarispakket aangevuld met:<ul><li>Interessant bonus systeem</li><li>Premium bedrijfswagen met tankkaart (indien je al ervaring hebt)</li><li>Netto-vergoedingen</li><li>Maaltijdcheques</li><li>Hospitalisatie- en groepsverzekering</li><li>Smartphone met abonnement</li><li>Laptop</li><li>32 vakantiedagen</li><li>Teambuildingactiviteiten en events</li><li>Flexibel inkomensplan die je de mogelijkheid biedt je pakket mee te bepalen!</li></ul></li></ul><p><br /><strong>Heb je interesse?</strong><br />We ontmoeten je graag om de mogelijkheden binnen Robert Half verder te bespreken.</p><p> </p><p> </p><p>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy" target="_blank">https://www.roberthalf.com/be/nl/privacy</a>. Indien u vragen heeft, kan u steeds contact met ons opnemen via [email protected].</p><img src="https://counter.adcourier.com/a3Jpc3N5LmRpZWxzLjI5NzQ2LjEwODk1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">IT Systems & Operations Manager<p>Robert Half is momenteel op zoek naar een <strong>ICT Systems & Operations Manager </strong>voor een bedrijf gelegen in <strong>regio Gent</strong>.</p><p>Onze klant is een <strong>ambitieuze </strong>en<strong> snelgroeiende internationale bedrijvengroep.</strong></p><p>De <strong>verantwoordelijkheden</strong> voor deze functie zijn:</p><ul><li><strong>Leidinggeven</strong> aan een team van system/security architects en engineers.</li><li><strong>Ontwikkelen </strong>en<strong> realiseren</strong> van integratiestrategieën voor nieuwe acquisities op systeem- en beveiligingsniveau.</li><li><strong>Prioriteren</strong> van taken en projecten voor het team om strategische doelen te bereiken.</li><li><strong>Beheren </strong>en<strong> onderhouden</strong> van Windows Server-omgevingen en cloud-infrastructuur (Azure).</li><li>Implementeren en beheren van <strong>Active Directory, DNS, DHCP, Entra ID en Group Policy.</strong></li><li><strong>Ondersteunen</strong> en <strong>beheren</strong> van Microsoft 365, Exchange Online en SharePoint-omgevingen.</li><li>Uitvoeren van <strong>systeemupdates, patches </strong>en implementeren van<strong> beveiligingsconfiguraties</strong>.</li><li>Monitoren van <strong>systeemprestaties </strong>en<strong> oplossen van complexe technische problemen</strong>.</li><li>Ontwerpen en implementeren van <strong>back-up- en herstelstrategieën </strong>(bij voorkeur met Veeam).</li><li>Ontwikkelen en onderhouden van <strong>automatiseringsprocessen</strong> via <strong>scripting</strong> (PowerShell).</li><li><strong>Documenteren</strong> van configuraties en processen, en promoten van kennisdeling binnen het team.</li><li>Beheren van <strong>kwetsbaarheidsbeheer</strong> en werken volgens <strong>security</strong> <strong>frameworks</strong> (CIS18, NIST, enz.).</li><li>Uitdragen en implementeren van een <strong>cloud-first strategie</strong> in lijn met bedrijfsdoelstellingen.</li></ul><p> </p><p>De <strong>vereiste kwalificaties</strong> voor deze functie zijn:</p><ul><li>Minimaal een <strong>Bachelor in ICT</strong> of een <strong>gelijkwaardige ervaring</strong>.</li><li>Minimaal <strong>10 jaar ervaring </strong>als Microsoft System Administrator in on-premise en cloudomgevingen.</li><li>Ervaring met het <strong>aansturen</strong> van <strong>kleine ICT-teams</strong> en <strong>sterke people management skills</strong>.</li><li>Ervaring in een <strong>internationale, dynamische werkomgeving</strong>.</li><li><strong>Sterke communicatievaardigheden</strong>, in staat anderen te overtuigen en buy-in te creëren, met een non-hiërarchische aanpak.</li><li>Diepgaande <strong>technische kennis</strong> van:</li><ul><li>Active Directory</li><li>Microsoft-technologieën: Microsoft 365, Azure AD, Intune, XDR Stack, Entra ID, enz.</li><li>Netwerkbeveiliging: basisprincipes van netwerken, netwerksegmentatie, en firewalls (bijv. Fortinet, Sophos).</li><li>Virtualisatieplatformen: Hyper-V, VMware, enz.</li></ul><li><strong>Aanvullende ervaring met:</strong></li><ul><li>Vulnerability management (Tenable, Rapid7, enz.).</li><li>Security frameworks (zoals CIS18, NIST).</li><li>Oplossingen voor back-up en herstel, zoals Veeam.</li><li>SharePoint-beheer en ondersteuning.</li><li>Automatiseringsscripttalen zoals PowerShell.</li></ul></ul><ul><li>Relevante <strong>Microsoft-certificeringen</strong> zijn een pluspunt.</li><li>Bereidheid om regelmatig <strong>internationaal te reizen</strong>.</li></ul><p><strong>Aanbod:</strong></p><ul><li>Een <strong>leidinggevende</strong> positie binnen een <strong>groeiende</strong>, <strong>internationale</strong> organisatie met een duidelijke <strong>IT-strategie</strong>.</li><li>De kans om te werken aan <strong>uitdagende projecten in een dynamische </strong>en<strong> innovatieve</strong></li><li>Een omgeving waarin je actief kunt bijdragen aan <strong>digitale transformatie </strong>en<strong> integratie</strong>.</li><li>Uitstekende professionele <strong>ontwikkelingsmogelijkheden</strong> en toegang tot <strong>trainingsprogramma's</strong>.</li><li>Een <strong>inclusief en samenwerkend</strong> team dat inzet op innovatie en modernisering.</li></ul><p>Bent u geïnteresseerd in deze functie of had u graag meer informatie gewenst? Solliciteer vandaag nog met vermelding van referentie n*<strong><span style="font-size: 8pt;">06520-0013170102</span></strong></p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi42NzY4MC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">Customer Service Officer<p>For one of its clients, Robert Half is looking for a <strong>Customer Service Officer (M/F/X)</strong> with <strong>excellent knowledge of Dutch and French</strong> for <strong>a permanent contract after interim period</strong>. <br /> </p><p>Our client is a listed multinational company active in the <strong>mobility sector </strong>and located in the <strong>center of Brussels</strong>. <br /> </p><p>Your responsibilities as a <strong>Customer Service Officer (M/F/X) </strong>include the following: </p><ul><li><strong>handling customer inquiries and claims</strong>, averaging 15 telephone calls and 20 emails per day; </li><li><strong>managing contracts and files, including verification, data input, rebates, and agreements for additional services</strong>; </li><li><strong>executing marketing actions</strong> as determined by the Benelux Country Manager; </li><li><strong>processing orders for new customer cards and toll subscriptions</strong>; </li><li><strong>monitoring and maintaining an accurate customer portfolio</strong>; </li><li><strong>assisting and training customers in the effective use of the company's platform</strong>; </li><li><strong>managing and responding to the general inbox</strong> in a timely and professional manner; </li><li>providing sales support to sales representatives; </li><li><strong>preparing reports to meet business requirements</strong>; </li><li><strong>serving as a backup for colleagues, including customer service representatives and sales officers</strong>; </li><li>providing administrative assistance to the Technical Manager; </li><li>handling manual acceptance authorizations as needed; </li><li><strong>following up on and resolving instances of suspected fraud</strong>; </li><li>resolving card and toll-related issues remotely. </li></ul><p> </p><p>To excel in the role of <strong>Customer Service Officer (M/F/X)</strong>, candidates should meet the following requirements: </p><ul><li>you have a <strong>higher degree of education</strong> (minimum of a Bachelor's level is required); </li><li>you have an <strong>excellent knowledge of Dutch and French</strong>. English is a plus; </li><li>you are detail-oriented and organized; </li><li>you <strong>have a commercial feeling in helping customers</strong>; </li><li>you <strong>work effectively as part of a team</strong>; </li><li>you have a <strong>good sense of business and figures</strong>. </li></ul><p> </p><p>What our client offers for the position as <strong>Customer Service Officer (M/F/X)</strong>: </p><ul><li>a <strong>permanent contract following an interim period</strong>; </li><li>a <strong>36 hours workweek</strong>; </li><li><strong>a salary based on petrochemical scales, in line with your experience, and fringe benefits</strong> (company restaurant, travel allowance according to CP, net cost for teleworking, etc.); </li><li>a possibility to integrate a company with many career development possibilities; </li><li>an opportunity to <strong>work from home up to 2 days per week</strong> after training; </li><li><strong>a pleasant working environment</strong>. </li></ul><p> </p><p>If you meet the qualifications and are interested in the <strong>Customer Service Officer (M/F/X)</strong> position, we encourage you to submit your application! </p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi45OTYxMC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">