<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a well-established Brisbane-based Managed Services Provider (MSP) seeking a hands-on Projects / Infrastructure Engineer. In this role, you'll help deliver infrastructure modernisation projects across a diverse mid-market client base.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>If you enjoy working on legacy uplifts, infrastructure refreshes, and practical project delivery, this is the opportunity for you. Collaborate closely with a senior projects lead on solution design, then take ownership of delivery, working alongside an experienced engineering team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver end-to-end infrastructure projects for a range of clients</li><li>Collaborate on solution design and architecture</li><li>Provide BAU (Business as Usual) and Service Desk support as needed</li><li>Engage with clients (primarily via remote support, with periodic onsite visits within 75km)</li></ul><p><strong>Typical Project Work:</strong></p><ul><li>Windows Server migrations and upgrades</li><li>Exchange migrations</li><li>SQL Server upgrades and migrations</li><li>Firewall refreshes (EOL replacements)</li><li>General on-premises infrastructure modernisation</li></ul><p><strong>Requirements: </strong></p><ul><li>Experience within a small-to-mid-sized MSP environment</li><li>Strong hands-on project experience with:</li><ul><li>Windows Server</li><li>Active Directory</li><li>SQL Server</li><li>Networking / Firewalls</li><li>Microsoft Exchange environments</li></ul><li>Comfortable working across older estates and modernising them</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /><br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjE4MzYyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We are looking for a commercially minded and technically capable Product Specialist to own and grow specific solutions within the ServiceNow ecosystem.</p><p>If you enjoy sitting at the intersection of product, sales, delivery and customer success - and want to be a go-to expert - this role is for you.</p><p> </p><p><strong>About the Role</strong></p><p>As the Product Specialist, you will be the subject matter expert for two core solutions. You will combine deep technical understanding with strong stakeholder engagement to ensure delivery of industry-leading outcomes.</p><p>You'll work closely with the Product Manager to support product delivery, vendor relationships, reporting requirements and national go-to-market initiatives - while proactively driving adoption and revenue growth.</p><p>You will be the first point of contact for anything related to your allocated solutions, across both internal and external stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain deep technical product expertise of scoped applications.</li><li>Present solutions to new and existing clients (remote and in-person).</li><li>Support pre-sales scoping, solution design and technical validation.</li><li>Assist with tenders, proposals and quote documentation.</li><li>Deliver product sales training and enable the MIT sales team. </li><li>Act as the first escalation point for product-related incidents.</li><li>Collaborate with technical team to investigate and resolve issues.</li><li>Maintain accurate support records and continuously improve support processes.</li><li>Ensure knowledgebase and documentation remain current.</li><li>Partner with Marketing to develop and maintain GTM materials including datasheets and customer-facing assets.</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Strong product expertise and relevant certifications maintained.</li><li>Positive customer feedback from engagements and onboarding.</li><li>Measurable licence growth and customer expansion.</li><li>Effective vendor partnerships delivering commercial advantage.</li><li>Accurate, up-to-date documentation and GTM materials.</li><li>High-quality, successful product implementations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Strong understanding of ServiceNow (desired).</li><li>Commercially aware with the ability to support sales growth.</li><li>Confident presenter and communicator.</li><li>Structured and organised, with strong documentation skills.</li><li>Comfortable working cross-functionally across Sales, Delivery, Marketing and Operations.</li><li>Proactive, relationship-driven and outcomes-focused.</li></ul><p>Due to the nature of customer environments you will be partnering with candidates will need to be Australian Citizens and eligible for Baseline Security Clearance.</p><p> </p><p><strong>Why Join?</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</p><p> </p><p><strong>This is a hybrid position.</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p><em>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</em></p><p><strong><em> Job Order Number: </em>06810-0013394551 - TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established organisation developing technology solutions for enterprise environments.</p><p> </p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting IT and configuring infrastructure globally.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As a <strong>Systems Administrator</strong>, you'll join a global IT team supporting Australian operations while configuring infrastructure that connects the wider business.</p><p>This is a hands-on role combining day-to-day support with project delivery, upgrades, documentation, and ongoing system improvement.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop/software and infrastructure support for critical systems.</li><li>Monitor performance, availability, and capacity, performing proactive maintenance.</li><li>Configure and support Windows/Linux servers, Virtualisation platforms, routers/switches, VPN's, firewalls.</li><li>Troubleshoot complex incidents, perform root cause analysis, and implement permanent fixes.</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning.</li><li>Partner with business stakeholders to understand requirements and recommend solutions.</li><li>Coordinate with vendors and third parties when required.</li><li>Ensure systems align with security, compliance, and internal IT standards (ISO207001 and SOC 2).</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for a Systems administrator with experience supporting users across Desktop/Software issues, as well as building and maintaining Servers, Virtualisation platforms, Networks.</p><p>Ideal for a technical guru, confident communicating with end users and senior management, and capable of 'seeing the bigger picture' to connect and improve Systems and Networks globally.</p><p> </p><p><strong>The following is required:</strong></p><ul><li>IT support and infrastructure configuration experience inside complex enterprise environments.</li><li>Experience building and maintaining <strong>Windows/Linux Servers</strong>, including Active Directory, DNS, DHCP, Group Policy.</li><li>Solid <strong>network configuration knowledge</strong> (e.g. FortiGate firewalls, Cisco routers/switches, Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting).</li><li>Experience <strong>building</strong> <strong>Virtualisation platforms</strong> (e.g. VMware, Hyper-V, Proxmox).</li><li>Microsoft 365 support experience (e.g. Outlook, Teams, OneDrive, SharePoint).</li><li>Clear communication skills and confidence engaging with business stakeholders.</li><li>Analytical problem solver focused on root cause resolution.</li><li>Organised, process-driven, and able to manage multiple priorities.</li></ul><p><strong> </strong></p><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification.</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV).</li><li>Proxmox Virtualisation experience.</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $95,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013360655</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjkyMzc3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> We're partnering with a growing organisation to find a DevOps Engineer (Azure) to join a small, collaborative IT team supporting a modern Microsoft cloud environment.<br /> <br /> This role is ideal for a hands-on cloud professional who enjoys ownership, variety, and working across Azure infrastructure, DevOps and IT operations. You'll play a key role in ensuring the availability, security, and performance of business-critical cloud services, while also supporting end-user technologies when required.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> As the DevOps Engineer (Azure), you will ensure the scalability, reliability, and performance of business-critical services and M365.<br /> <br /> <br /> <br /> You'll also have the opportunity to upskill into D365 and the Power Platform, making this a great long-term growth role.<br /> <br /> <br /> <br /> <strong>Key Responsibilities</strong><br /> </p><ul><li>Manage DevOps deployment and ongoing operations management of Azure-based cloud infrastructure</li></ul><ul><li>Monitor and troubleshoot system issues, both legacy onsite and Azure environment and optimise system performance</li><li>Ensure the implementation of best practices for cloud security and compliance, including identity and access management, data protection, and disaster recovery</li><li>Stay updated with the latest Azure Cloud Services and DevOps trends to suggest improvements and enhancements to our cloud infrastructure proactively.</li></ul><p><br /> <br /> On offer is the opportunity to work in a flexible environment with working from home options. In addition, you will be supported in pursuing training and industry certifications.<br /> <br /> <br /> <br /> <strong>Your Profile</strong><br /> </p><ul><li>Proven experience in DevOps Engineering</li><li>Strong hands-on experience with Microsoft Azure, including at least some of the following:</li><ul><li>Virtual Machines</li><li>App Services & Functions</li><li>Azure Storage</li><li>Azure Networking (VPN, ExpressRoute, Service Endpoints)</li></ul><li>Strong scripting and automation skills</li><li>Solid understanding of cloud security principles and compliance best practices</li><li>Excellent communication and interpersonal skills, with the ability to work across teams</li><li>Azure or M365 certifications (Fundamentals, Administrator, or DevOps Engineer)</li></ul><p><br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the Apply button.<br /> <br /> Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a><br /> <br /> <strong>Job Reference No: </strong>06810-0013369534<strong>-TW</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuODEzODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half Technology are working alongside a well-known not-for-profit organisation in Brisbane who are looking to expand their agile delivery team with a newly refined Software Tech Lead. Our client is a house-hold name and are a 'for purpose' business going through a period of growth. They pride themselves in the services that they offer to the community which is reflective of their internal, family-like culture. </p><p><strong><span style="text-decoration: underline;">The Role<br /><br /> </span></strong>This is a newly refined position which sits within the Delivery team and will involve a blend of hands on coding and solution design, along with technical and team leadership of a team of two developers. As a rough split, the role will be 50% hands on technical and 50% strategic and leadership. Below are some additional responsibilities:<strong><span style="text-decoration: underline;"><br /> </span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Involvement in the design, development, implementation and support of the SaaS platforms and existing applications. </li><li>Write robust code using modern frameworks including .NET, C# and SQL Server applications</li><li>Identify and encourage areas of growth and improvement within the team.</li><li>You will work on multiple different applications with different technologies at times.</li><li>Provide technical and people leadership across the agile delivery team and lead the development of integration solutions</li><li>Collaborate with senior stakeholders and work closely with the Data teams to improve business efficiencies</li></ul><p><strong> Requirements: </strong></p><ul><li>Experience in a technical and team leadership role where you have been hands on as well as a people leader simultaneously</li><li>Extensive experience working with .NET, C#, SQL Server, Azure, etc.</li><li>Experience working in an Agile environment and be very familiar with DevOps, CI/CD, etc.</li><li>Working knowledge of Function Apps, Azure Logic Apps, Powershell, etc.</li><li>Knowledge of how integrations work would be beneficial</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU5ODA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)</li><li>Document incidents and resolutions in the ticketing system</li><li>Getting involved with IT projects as required.</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 2 Technical Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking (Cisco) and VMs (VMware & Hyper V).</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>An established 400+ person firm who have completed thousands of small-medium sized projects across Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>As an Application Support Analyst, you'll support multiple business critical applications for internal users, as well as the preparing of SQL reporting. </p><p>You'll be troubleshooting technical issues, liaising with vendors, creating reports and driving smarter solutions for business processes.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Act as the 1<sup>st</sup> point of contact to diagnose, troubleshoot and resolve business application issues.</li><li>Writing SQL queries to troubleshoot vendor-based applications.</li><li>Liaising with vendors for system upgrades.</li><li>Creating reports with SQL.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE:</span></strong></p><p>Ideal for an Application Support Analyst with experience troubleshooting software using SQL querying.</p><p>Suits an individual with knowledge of SQL reporting and creating reports using application data.</p><p>This role will benefit a proactive individual, who can work in the <strong>office full time</strong>.</p><p> </p><p><strong>Required skills:</strong></p><ul><li>Strong experience across application support, triaging and troubleshooting initial issues from stakeholders.</li><li>Ability to write SQL queries to troubleshoot apps and pull data to write reports.</li><li>Experience developing and modifying reports using Crystal Reports, SSRS and MS Access.</li><li>Strong interpersonal skills with a "can-do" attitude and initiative to work independently and recommend improvements.</li></ul><p> </p><p><strong>This is a full-time role located in Baulkham Hills (on-site parking available), offering $95,000 - $110,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: (</em><em>06800-0013367262</em><em>)</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjM4NzQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Opportunity<br /><br /> </strong>Robert Half is partnering with a prominent Australian group to appoint an IT Security Lead for their Brisbane operations. This role is designed for a security professional who thrives on the intersection of governance and practical IT operations. You will lead the security function for a complex, multi-entity environment, moving beyond policy creation into the hands-on delivery and design of security solutions.<br /><br /> <strong>The Role<br /><br /> </strong>Reporting to the IT Operations Manager, you will lead a small Information Security team with the goal of balancing security uplift with business continuity. You will act as the primary advisor on IT risk, ensuring that security initiatives are pragmatic, well-communicated, and aligned with group strategy.<br /><br /> <strong>Key Responsibilities</strong></p><ul><li>Lead and manage the IT Security team's day-to-day priorities, ensuring delivery against agreed outcomes and timelines</li><li>Mentor, coach, and develop team members, supporting recruitment and succession planning</li><li>Research, design, and implement information security solutions using a risk-based, practical approach</li><li>Review technical designs and proposals to ensure security alignment without disrupting operations</li><li>Partner with internal stakeholders and external vendors to translate technical risk into clear business decisions</li><li>Own and enforce IT security standards, operating procedures, and group cyber security policies</li><li>Support the IT Manager in shaping and executing long-term security and technology strategy</li><li>Manage security-related escalations and allocate resources to ensure timely resolution</li><li>Maintain high-quality, standardised security documentation and reporting</li></ul><p><strong>About you<br /></strong></p><ul><li>You are a pragmatic security leader who understands that good security enables the business rather than slowing it down.</li><li>Strong experience applying frameworks such as Essential Eight, ISM, or ISO 27001 in real environments</li><li>Background in IT security or information security roles with accountability for risk outcomes</li><li>Practical exposure to governance, risk, and compliance, not just advisory work</li><li>Experience leading, mentoring, or developing security practitioners</li><li>Sound judgement and a risk-based mindset</li><li>The ability to communicate clearly with both technical teams and senior business stakeholders</li></ul><p><strong>Why Join?</strong></p><ul><li>Take long-term ownership of the security posture of a well-established Australian organisation</li><li>Work closely with senior IT and business leaders to influence strategy and decision-making</li><li>Operate with trust and autonomy inside a stable, well-led technology function</li><li>Balance strategic responsibility with hands-on involvement in meaningful security initiatives</li></ul><p><strong>Apply Today!</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi41NzkxOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Working with a large, complex public-sector organisation responsible for managing critical infrastructure, standards, and regulatory frameworks across a statewide operating environment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We are seeking an experienced Organisational Process Analyst to lead the design and implementation of end-to-end business processes supporting a new enterprise standards management framework.</p><p>In this role, you will work across governance, change and digital delivery teams to translate complex regulatory and operational requirements into clear, practical and scalable process models. You will define process flows, decision points, role responsibilities and controls, ensuring processes are fit-for-purpose, auditable and aligned to digital platforms.</p><p>You will facilitate process design workshops with technical and operational stakeholders, document current and future-state processes, and develop supporting work instructions and templates. A strong focus will be placed on usability, adoption and consistency across a large, regulated operating environment.</p><p>The role also supports change and continuous improvement by identifying impacts to roles and capability, contributing to training and communication materials, and establishing measures to monitor process performance and effectiveness.</p><p>This is a hands-on process design role, ideal for someone experienced in complex organisations who can bring structure, clarity and momentum to large-scale change.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are an experienced organisational or process analyst with a strong track record of designing and embedding end-to-end business processes in complex, regulated environments.</p><p>What you bring to the table:</p><ul><li>Proven experience in process design, documentation and optimisation within large or government-style organisations</li><li>Strong capability in process modelling methodologies (e.g. BPMN, Lean, SIPOC or similar)</li><li>Experience translating complex operational and regulatory requirements into clear, usable process flows and work instructions</li><li>Confidence facilitating process design workshops and engaging diverse technical and operational stakeholders</li><li>An understanding of how process design interfaces with governance, change and digital delivery</li></ul><p>You are highly organised, pragmatic and collaborative, with the ability to bring clarity to ambiguity and drive outcomes in evolving environments.</p><p>Experience in transport, infrastructure, utilities or other regulated sectors is advantageous, as is exposure to process management tools such as Nintex Promapp or similar.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013379769NA</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNTMwNzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Newly created position for a Project Manager who can drive both business initiatives and technology software development projects.</p><p>This is a Financial Services client so any relevant project/sector relevance would also be highly desirable - Internet Banking, Mortgages, Lending, Loan Origination, Credit etc.</p><p> </p><h4>Key Responsibilities</h4><ul><li>Lead the planning and delivery of complex IT projects, particularly core lending system builds or upgrades</li><li>Define project scope, timelines, budgets, and resource plans</li><li>Manage third-party vendors, technology partners, and internal development teams</li><li>Drive agile and/or hybrid delivery methodologies across project lifecycles</li><li>Collaborate with business stakeholders to gather and refine requirements</li><li>Oversee system integrations (e.g. CRM, loan origination, credit decisioning tools)</li><li>Identify, manage, and mitigate project risks and issues</li><li>Ensure governance, reporting, and documentation standards are maintained</li><li>Track progress and provide regular updates to senior leadership</li><li>Support change management and business readiness for system rollout</li></ul><h4> </h4><h4>Skills Required</h4><ul><li>5+ years' experience as an IT Project Manager, ideally within financial services or lending</li><li>Experience delivering system builds, software development or transformation projects (loan origination systems highly regarded)</li><li>Strong understanding of software delivery (APIs, integrations, cloud-based systems)</li><li>Experience working in agile, scrum, or hybrid environments</li><li>Proven ability to manage multiple stakeholders across business and technology</li><li>Strong vendor management experience</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Experience in non-bank lending, fintech, or SME lending environments</li><li>Familiarity with credit systems, underwriting workflows, or payments platforms</li><li>Relevant certifications (e.g. PRINCE2, PMP, Agile/Scrum)</li></ul><p> </p><p>The position is based in Sydney CBD and is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013387422</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjU2NDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology is collaborating with a prominent industry leader in search of a CMS Developer to develop sites and components for projects using the Squiz CMS platform.</p><p><strong><br />The Role</strong></p><p>The CMS Developer is instrumental in delivering key projects, pushing the boundaries of the CMS and Digital Experience Platform (DXP) whilst maintaining technical excellence, and collaborating across teams to deliver on a unified digital vision. You will be responsible for:</p><ul><li>Leading the technical implementation of new CMS features, partnering with UX, design, and product teams to deliver scalable, brand-aligned, and engaging digital experiences.</li><li>Drive operational excellence by optimising backend CMS capabilities (including user management, assets, caching, and automation) to support performance at scale.</li><li>Collaborate with stakeholders to provide expert CMS guidance, maintain documentation and change logs, and contribute to a strong web community of practice.</li><li>Champion continuous improvement by leveraging usage data, staying current with digital trends, and supporting cross-functional digital strategy initiatives.</li></ul><p><strong><br />Your Profile</strong></p><ul><li>Strong experience delivering complex solutions within the Squiz Matrix DXP environment, including customisation, template development, and asset management, with a focus on continuous, tested improvements.</li><li>Proven ability to design intuitive, user-friendly interfaces that enhance user experience and simplify content editing, guided by user-centric design principles.</li><li>HTML5, CSS & JavaScript experience</li><li>Understanding of WCAG Digital Accessibility Standards</li><li>Strong creative approach and well-developed analytical and problem-solving skills</li><li>Demonstrated experience in developing and improving CMS solutions within a large and complex organisation</li></ul><p><strong><br />Apply Today</strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on [email protected]</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013360803SR</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuMjkyNTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the Western suburbs of Melbourne whose focus is to deliver excellent service to their customer base with top level technical solutions.</p><p><strong>The Role</strong></p><p>You will primarily provide Level 1/2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Installation of networking devices on-site</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Project assistance</li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>Due to the travel required as part of this role applicants will need their own vehicle and driver's licence. Mileage will be additionally compensated.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013382495TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDg5NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology are working with a leading financial services firm. This business offers a flexible working environment with aggressive growth plans whilst they go through a digital transformation journey.</p><p><strong><br />The Role</strong></p><p>The Senior React Developer role will provide technical expertise in building a business critical application with (React) web development digital capability. The role will provide technical oversight and a senior development/UX capability to support the React development on top of Investments Dataverse (AWS Lakehouse) and across the various investment systems.</p><p><strong><br />What we need:</strong></p><ul><li>Proven expertise in complex programming, debugging, data analysis, and resolving issues within open-source applications</li><li>Strong experience designing and architecting secure web applications, with a clear understanding of modern web security threats and mitigation strategies</li><li>Highly analytical, with a research-driven approach to problem solving and strong time and attention management skills</li><li>Demonstrated ability to operate effectively in fast-paced, ambiguous environments, exercising sound judgement and rapid issue analysis</li><li>Proven ability to effectively plan and prioritise work to meet changing demands</li><li>Experience integrating with REST APIs and backend services</li></ul><p><strong><br />Your Profile</strong></p><ul><li>Proven experience developing modern React components</li><li>Strong UX design skills with a focus on intuitive, user-centred interfaces</li><li>Advanced proficiency across a broad tech stack, including React.js, Node.js, TypeScript, JavaScript, HTML5, CSS3, React Native and Python</li><li>Solid experience working with modern integration patterns such as GraphQL</li></ul><p><strong><br />Desirable:</strong></p><ul><li>Knowledge of investment instruments (Fixed interest, debt/loans, derivatives, equities, infrastructure, property, OTCs)</li><li>Experience with using AI and LLMs for digital journey</li><li>Deep experience with React framework</li></ul><p><br /><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on [email protected]</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013377625SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTA0MjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Role Purpose</strong></p><p><br /> The IT Team Coordinator enhances the efficiency and cohesion of the IT function by providing support, streamlining processes, and driving engagement and communication. This role connects leaders and team members, improving collaboration, clarity, and operational flow while promoting a strong IT team identity.</p><p><strong> </strong></p><p><strong>Key Responsibilities<br /><br /></strong></p><p><strong>1. Administrative & Operational Support</strong></p><ul><li>Raise and manage purchase orders and vendor invoices, ensuring accuracy and timely processing.</li><li>Liaise with Finance, Procurement, and vendors to address issues.</li><li>Support IT leadership with coordination, reporting, and general admin tasks.</li></ul><p><strong>2. Team Engagement</strong></p><ul><li>Organise IT meetings, events, and planning sessions, managing agendas and logistics.</li><li>Support team engagement initiatives and onboarding activities to build connection and inclusion.</li></ul><p><strong>3. Process Improvement</strong></p><ul><li>Identify and implement improvements to simplify and standardise IT processes.</li><li>Help define clear ways of working and promote best practices for collaboration and communication.</li></ul><p><strong>4. IT Communications & Branding</strong></p><ul><li>Manage IT communications, templates, and internal announcements across channels (Teams, email, SharePoint).</li><li>Create monthly digital newsletters highlighting updates, achievements, and initiatives.</li><li>Ensure IT messaging is consistent, engaging, and aligned with company standards.</li></ul><p> </p><p><strong>Key Skills & Capabilities</strong></p><p><strong>Essential</strong></p><ul><li>Strong organisation, coordination, and multitasking skills</li><li>Proven experience with POs, invoices, and general administration</li><li>Excellent written and verbal communication</li><li>High attention to detail and follow‑through</li><li>Ability to work effectively across IT, Finance, and Procurement teams</li></ul><p><strong>Desirable</strong></p><ul><li>Experience supporting IT or tech teams</li><li>Exposure to process improvement or internal communications</li><li>Proficient with Microsoft 365 tools (Teams, SharePoint, Outlook, PowerPoint, Excel)</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Proactive, dependable, and solution‑focused</li><li>Collaborative and team‑oriented</li><li>Highly organised, with a passion for team culture and engagement</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjQ5ODQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology are working with a privately owned Australian business that provides large-scale operational and support services to organisations with complex, multi-site environments. With a strong emphasis on people, process and technology, the organisation is known for tailoring solutions to client needs, managing dispersed teams, and delivering consistent service standards across diverse portfolios nationally.</p><p><strong><br />The Role</strong></p><p>We're looking for a commercially savvy Power BI Consultant to lead the evolution of our enterprise reporting and analytics capability.</p><p>Reporting to the CIO, you'll partner with senior stakeholders across operations and finance to design scalable Power BI solutions that turn complex data into clear, decision-driving insight.</p><p>This isn't just dashboard development, it's about understanding the why behind the data, shaping robust models, and delivering reporting that directly improves commercial and operational performance within a contract-driven business.</p><p><strong><br />Key Responsibilities</strong></p><ul><li>Design, develop, and optimise Power BI dashboards, data models, and reporting frameworks that drive operational and financial performance.</li><li>Translate complex business requirements into scalable Power BI solutions, including semantic models, DAX measures, and automated reporting pipelines.</li><li>Partner with senior stakeholders to identify commercial drivers and build insight solutions aligned to strategic priorities.</li><li>Perform advanced data analysis, root-cause investigations, and performance trend analysis to support executive decision-making.</li><li>Integrate multiple data sources (ERP, CRM, workforce systems, financial platforms) into cohesive reporting views.</li><li>Collaborate closely with Finance to ensure reporting aligns with P&L structures, budgets, forecasting models, and KPI frameworks.</li></ul><p><strong><br />Your Profile</strong></p><ul><li>5+ years' experience delivering Power BI solutions in a commercial, operational, or enterprise environment.</li><li>Strong expertise in:</li><li>Data modelling (star schema, relationships, optimisation)</li><li>DAX and advanced measure development</li><li>Power Query / data transformation</li><li>Building scalable semantic models</li><li>Experience working with data warehouses and enterprise reporting environments.</li><li>Strong understanding of commercial reporting, operational performance metrics, and financial frameworks.</li><li>Proven ability to translate ambiguous business problems into structured data solutions.</li><li>Strong stakeholder engagement skills with the ability to influence at senior levels.</li></ul><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button or email Sam Rothery on [email protected]</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013385798SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTgyNjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>Newly created job for a Business Analyst with expertise in the Superannuation industry.</p><p>The project you will be working on will be focused on strategic initiatives - impact assessments, policy review, governance analysis.</p><p>The Business Analyst responsible for interrogating problem spaces, documenting findings and deliver project outcomes in line with regulatory requirements, member expectations, and our organisational strategy. </p><p> </p><p><strong>Skill set / Experience needed:</strong></p><ul><li>Proven background working as a Business Analyst in the Superannuation domain or a regulated financial services environment</li><li>Project experience across strategy and/or transformation </li><li>Experience working with CxO level stakeholders to gather requirements re policy and governance changes</li><li>Experience conducting change impact assessments on policy and governance frameworks</li><li>Any experience on merger / de-merger projects would be beneficial</li><li>Strong knowledge of superannuation operations and regulatory obligations preferred, with industry qualifications (RG146 or equivalent) highly regarded</li><li>Excellent skills in stakeholder management and facilitating discussions across various levels of seniority</li><li>Collaborative and pragmatic mindset, with the ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders</li><li>Ability to balance detail-oriented analysis with delivery-focussed project oversight</li><li>Ability to work within a self-directed culture and navigate ambiguity</li><li>Possess intermediate to advanced level skills, knowledge and experience in the practical application of Microsoft Office applications including but not limited to SQL, Word, Excel, PowerPoint, SharePoint and Outlook.</li><li>A broad understanding of business and information technology including database management.</li></ul><p> </p><p>This role will start as a 12 month fixed term contract.</p><p><br /> The client offers a very flexible workplace, 1-2 days in office per week.</p><p> </p><p><em>Reference Number: </em>06800-0013352902</p><h4><span style="text-decoration: underline;"> </span></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEyNjA3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role you will join a collaborative IT Support team of 6 staff members, providing Level 2 support to end users and devices across Australia via phone, emails and walk-ups.</p><p>This role is 5 days a week onsite based in Mulgrave. Operating hours are between 8am - 6pm and shift times will be 7.6 hours per day.</p><p>Please note for this role you will be required to obtain a national Police Check.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Experience supporting Windows 11.</li><li>Experience supporting and managing Apple iPhones and iPads.</li><li>Strong experience working with and administering EntraID/Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013381442 - JR </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNTY0NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>New created role for a Power BI Developer to join this growing technology and data team.</p><p>This role will be responsible for designing, developing, and maintaining high-quality dashboards and data models that enable the business to make informed, data-driven decisions.</p><p>Working closely with stakeholders across the organisation, you will translate business requirements into meaningful visualisations, ensuring data is accessible, accurate, and actionable.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop and maintain Power BI dashboards and reports to support business reporting and analytics.</li><li>Build and optimise data models, datasets and data transformations using Power BI, DAX, and Power Query.</li><li>Work with business stakeholders to gather requirements and translate them into reporting solutions.</li><li>Integrate data from multiple sources including SQL databases, APIs and internal systems.</li><li>Ensure data accuracy, performance optimisation and governance of reporting assets.</li><li>Support the migration and consolidation of legacy reporting into Power BI solutions.</li><li>Provide guidance to business users on self-service reporting capabilities.</li><li>Document data models, reports and development processes.</li></ul><p> </p><p><strong>Skills & Experience</strong></p><ul><li>Proven experience developing Power BI dashboards and data models in a commercial environment.</li><li>Strong knowledge of DAX, Power Query (M), and data modelling best practices.</li><li>Experience working with SQL and relational databases.</li><li>Ability to transform complex datasets into clear, user-friendly visualisations.</li><li>Experience integrating data from multiple sources and systems.</li><li>Strong stakeholder engagement and communication skills.</li><li>Experience working in Agile or project-based environments.</li><li>Desirable</li><li>Experience with Azure data services (Azure SQL, Data Factory, Synapse).</li><li>Any data engineering experience will be a huge plus - for example, experience migrating SSIS to ADF.</li><li>Experience in financial services, lending, or regulated industries.</li><li>Knowledge of data warehousing concepts.</li><li>Microsoft Power BI certification.</li></ul><p> </p><p>This role is a 6 month fixed term contract and is in office 5 days a week.</p><p><br /> The client site is not based near public transport, so you must also have your own mode of transport.</p><p> </p><p><em>Reference Number: </em><strong>06800-0013397011</strong></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjM3ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are partnering with Goodstart Early Learning, Australia's largest not-for-profit early learning providers, with their centre support office located in Brisbane. Goodstart is purpose-driven social enterprise, committed to improving outcomes for children, families, and communities across the country.</p><p>As part of Goodstart's Centre Support Team, you'll be at the core of this mission, supporting Goodstart centre teams to create impactful, high-quality early learning experiences. Your work will help shape the future, ensuring every child gets the best start in life.</p><p>As part of an ongoing technology and data transformation, Goodstart are strengthening their enterprise data capability to support evidence-based decision making and maximise community impact, all within a collaborative, values-driven culture.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a highly influential leadership opportunity with significant impact across the organisation. Reporting directly to the CIO, you will partner with senior business and technology stakeholders to shape and deliver Goodstart's enterprise data strategy. Note: this role is internally titled <span style="font-weight: normal !msorm;"><strong>'ICT Manager - Data Engineering & Experience'</strong></span></p><p>The position leads Goodstart's enterprise data capability across data engineering, analytics enablement, and data experience, owning both the strategic roadmap and the evolution of how data is leveraged across the organisation. While demonstrated technical credibility is essential, strong people and organisational leadership is the priority, focused on enabling high-performing teams and sustainable delivery outcomes.</p><p>You will oversee multiple data streams, ensuring initiatives are aligned to organisational priorities, effectively governed, and deliver meaningful insights that support business decision-making.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a high-performing data division across engineering, analytics enablement, and data experience, including 4 direct reports who each manage a core data stream</li><li>Define and deliver the enterprise roadmap for Data Engineering and Experience, ensuring alignment with organisational priorities</li><li>Drive the advancement of a contemporary cloud-based data infrastructure and build efficient, modern data pipelines</li><li>Work with key business and technical stakeholders to design and evolve a scalable, modular data architecture</li><li>Collaborate with the data governance function to maintain data consistency, security, and compliance with relevant regulations</li><li>Provide technical and people leadership across agile delivery teams</li><li>Enable business insights and efficiencies through strategic use of data and analytics</li></ul><p><strong>Requirements: </strong></p><ul><li>Experience in a similar senior leadership role within the data management field</li><li>Extensive experience managing data infrastructures and data teams</li><li>Experience guiding organisations through modern data platform or cloud transformation journeys (Microsoft Azure / Fabric experience highly regarded)</li><li>Experience balancing competing priorities and implementing governance or demand management frameworks</li><li>Data architecture and project management experience</li><li>Degree in Computer Science, Data Management, IT, or a related field</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Goodstart is an equal opportunity employer that is proud of their inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. Goodstart is also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.</p><p>Safety is Goodstart priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU3OTczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong>ROLE SNAPSHOT </strong></p><p>Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">Hybrid working</span></li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>MS SQL Server (query and report writing) skills are required.</p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>MS SQL Server experience, troubleshooting/writing SQL queries and writing and/or modifying SQL reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management to proactively find solutions to problems, yet not afraid to ask questions and collaborate with others.</li></ul><p> </p><p>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</p><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">hybrid working</span>) and is offering $100,000 - $110,000+super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: 06800-0013364592</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjc0NjA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a global security technology firm who develop innovative solutions used by enterprise customers around the world. </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>System Administrator / Desktop Support role focusing on the support & management of the company's internal network systems infrastructure + IT to 30-40 end users.</p><p> </p><p>It's a 'non-standard role' where you'll work alongside a global IT team to support IT in Australia + assist with other regions.</p><p> </p><p>Full time in-office role with free parking.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Break/fix Desktop Support for internal users - laptops, Windows 11, Microsoft 365 (Teams, OneDrive SharePoint, Outlook), printers, mobile phones etc.</li><li>Administer, monitor, and manage internal network systems infrastructure - Windows/Linux servers, AD, DNS/DHCP, VMware, storage/backup solutions, FortiGate networking, VPN, wireless access points etc.</li><li>Assisting in delivering local IT projects.</li><li>Identify opportunities for automation and process improvement.</li><li>Communication with senior stakeholders to understand and address IT pain points and think outside the box to develop innovative IT solutions to fix business problems.</li><li>IT Security - coordinating with security teams to investigate & respond to cybersecurity incidents, CrowdStrike management, manage MFA, patching, security hardening etc).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE</span></strong></p><p> </p><p>Suitable for a hands-on System Administrator / Desktop Support professional with on-prem and cloud experience who enjoys a broad/varied role.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience with the administration & support of on-prem infrastructure (Windows server, VM's, storage, networking etc).</li><li>Background providing in-person IT Support for desktop hardware/software for end users.</li><li>Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision.</li><li>Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. </li><li>Show logical and competent technical troubleshooting and problem-solving skills.</li><li><span style="text-decoration: underline;">Able to work full time in the office</span>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in Macquarie Park (full time in office) and is offering $90,000 - $100,000 (plus super) - depending on experience<em>.</em></strong></p><p> </p><p> </p><p>Reference Number: 06800-0013396314</p><p> </p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUwODk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and IT Internal Audit.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, assisting to scope, plan and coordinate the execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead and contribute towards end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Involvement in running stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven IT Internal Audit & IT Risk Assurance professional who is keen to grow their consulting career in a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><em>The following knowledge / skills / experience is required: </em></p><ul><li>Proven IT Internal Audit & IT Risk Assurance experience. </li><li>Knowledge of IT internal audit processes and methodologies - including flow charts, risk & control matrix, risk assessments, process mapping etc.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISSP, QSA etc) </li><li>Knowledge across at least 2 of the following:</li><ul><li>IT Internal Audit and Risk Assurance</li><li>IT Project Assurance</li><li>IT Governance</li><li>IT Risk and Controls (ITGC, SOX etc)</li><li>Information Security</li><li>Policy & standards e.g. ISO 27000, PCI-DSS</li></ul></ul><ul><li><strong>Soft skills are key: </strong></li><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written).</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li>Keen to progress a career in consulting.</li></ul></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $100,000 - $124,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396278</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjg2NTM3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>This large and well-known organisation employs more than 70,000 staff in 100+ countries around the globe.</p><p>They are a creative and innovative business that are expanding their Cyber Security capabilities in Australia by establishing a new DFIR function in the region.</p><p> </p><p>What's on offer:</p><ul><li>Join a newly established CSIRT team in Sydney. </li><li>Ongoing training by dedicated cyber trainers.</li><li>Flexible hybrid working options.</li><li>Collaborate with a tenured team of passionate IR and DF professionals. </li><li>Involvement in interesting projects across cloud security & Cloud IR, SOAR playbook development, IR framework improvement</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES </span></strong></p><p>Newly created Digital Forensics & Incident Response (DFIR) Specialist position to build out capability in the APAC region.</p><p>The role focuses on incident investigation & response, digital forensics, and uplift/automation. </p><p>You will work alongside various global teams (SOC, Threat Intelligence, CSIRT etc) operating in a follow-the-sun model.</p><p> </p><p><strong>Key elements include:</strong></p><ul><li>Monitor, detect, and respond to InfoSec threats</li><li>Lead & support security incident investigations - data breaches, malware infections, insider threats, APT's etc.</li><li>Triage, contain and remediate cybersecurity incidents and threats.</li><li>Root cause analysis and develop IR reports with actionable recommendations.</li><li>Collect, preserve, and analyse evidence from endpoints, networks, and cloud environments.</li><li>Undertake memory forensics, disk forensics, and network packet analysis.</li><li>Identify IOC's and TTP's used by threat actors.</li><li>Work with SIEM, EDR and threat intelligence tools.</li><li>Continuously identify improvements to Incident Management and Incident Response processes.</li><li>Research and investigate new and emerging threats.</li><li>Integrate information from disparate sources and create tactical intelligence to better protect organisational assets.</li><li>Collaborate and communicate with various internal teams including SOC, IT teams, Internal Audit, Legal, and various business stakeholders.</li><li>Work alongside a local and global teams in a 'follow-the-sun' model.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE </span></strong></p><p>Suitable for a Senior SOC or CSIRT Analyst with proven experience responding to multi-level cyber incidents in enterprise environments.</p><p>Ideal for someone with a digital forensics background who can confidently communicate and 'see the big picture'.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven Cyber Security Incident Response experience.</li><li>Background in digital forensics.</li><li>Experience using SIEM, EDR, and digital forensics tools.</li><li>Threat hunting skills and ability to create queries to detect incidents.</li><li>Ability to translate orchestration design documents into SOAR playbooks. </li><li>Scripting experience is beneficial - e.g. Python, PowerShell, etc</li><li>Cloud security knowledge is beneficial - including techniques to secure cloud environments & cloud Incident Response.</li><li>Background inside enterprise environments, preferably with globally dispersed teams.</li><li>Strong attention to detail, problem-solving & analytical skills</li><li>Clear & confident communication & stakeholder management abilities.</li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong><em>This is a full-time permanent</em></strong><strong><em> role with hybrid working offering circa $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong><em> </em></strong></p><p><strong><em>Note: Australian Citizenship and ability to obtain NV1 clearance is essential for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p> </p><p>Reference Number: (06800-0013388100)</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE4MTEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
