37 results for Office Manager in Melbourne, Victoria
Company Accountant | Health and Wellbeing | Hybrid
- Melbourne CBD, Victoria
- remote
- Permanent placement
-
90000 - 110000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are partnering exclusively with an exciting organisation that focuses on business within the health and well being space. With a modern office based within Melbourne's inner-city suburbs, this is a rare opportunity to be part of a founder-led office where you can own the finance function entirely; managing everything end-to-end. If autonomy and ownership is something that you value, this is the opportunity is for you.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Working closely with the Head of Operations, this role will run the finance function from, transactional finance, managing month-end processes to preparing and analysing financial reports. Providing financial and non-financial insights to support management decisions.</p><ul><li>Managing financial reporting and compliance, including P&L, balance sheet, cash flow, BAS, tax, ASIC filings, and audit support</li><li>AP/AR, reconciliations, and cash flow forecasting with variance analysis</li><li>Budgeting, rolling forecasts</li><li>Bank and intercompany reconciliations</li><li>Payroll, inventory/COGS analysis, budgeting, and broader operational finance activities</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will be a clear communicator who is self-driven and accountable, with a strong commercial mindset and curiosity beyond the numbers. Detail-oriented and adaptable, maintaining accuracy in fast-changing environments.</p><ul><li>CA/CPA qualified (or near completion) with a degree in Accounting and 3+ year's experience</li><li>Background in FMCG with multi-entity and inventory experience preferred.</li><li>Strong systems skills including <strong>Xero, MYOB,</strong> and advanced Excel; Fathom experience a bonus</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em><em>06810-0013415429EW</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1pbHkud2F0ZXJzLjA5NTY2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-06-22T05:00:56Z
Senior HR Business Partner
- South Yarra, Victoria
- remote
- Permanent placement
-
150000 - 170000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a fast-growing luxury property focused organisation. Renowned for creating premium experiences and design-led destinations, the business continues to expand its national footprint while investing heavily in its people, culture and innovation. Joining the team means becoming part of a collaborative, high-performing environment where you'll have the opportunity to influence people strategy during an exciting period of growth.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Working alongside a supportive and collaborative People & Culture team & with support from a P&C Coordinator for your portfolio, deliver strategic and hands-on business partnering support across a multi-site, blended workforce of full time and casual employees.</p><p>You will provide coaching, employee relations expertise and guidance throughout the employee lifecycle while helping shape an exceptional employee experience.</p><p>This is a permanent full-time opportunity, working fully onsite in South Yarra.</p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>Partner with leaders across the business to provide trusted HR advice and support</li><li>Manage complex employee relations cases</li><li>Support performance management, investigations and workplace matters</li><li>Drive employee engagement and employee experience initiatives</li><li>Assist with organisational growth, workforce planning and change initiatives</li><li>Ensure compliance with Fair Work legislation and HR policies</li><li>Support continuous improvement projects, including the transition to their new HRIS</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Previous experience in a similar senior Business Partnering role - <strong>3 years minimum</strong></li><li>Previous experience and enjoy a fast paced, multi-site environment - <strong>essential</strong></li><li>Have great initiative, drive and ambition</li><li>Be available to work onsite 5 days per week</li></ul><p><strong><span style="text-decoration: underline;"><br />Perks & Benefits</span></strong></p><ul><li>Massive discounts of luxury goods</li><li>Gorgeous newly renovated office</li><li>Free lunches and snacks provided</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: 06810-0013472551KB </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNDAxOTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-07-17T06:16:53Z
Accounts Payable Officer
- Sunshine, Victoria
- remote
- Contract/Temporary
-
38 - 40 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently recruiting an experienced Accounts Payable Officer for a highly regarded organisation based in the western suburbs.</p><p>This eight month temporary ongoing role will see you take ownership of a fast-paced and complex accounts payable function.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Manager, your duties will include:</p><ul><li>High volume processing of supplier invoices</li><li>3-way matching of invoices to purchase orders & goods received</li><li>Resolving supplier queries</li><li>Setting up and preparing for weekly and monthly payment runs</li><li>Inventory reconciliations</li><li>Account and statement reconciliations</li><li>Intercompany payments / reconciliations</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful, you will have proven experience in a high-volume Accounts Payable role, with experience working within an OCR / scanning environment. This position will also involve complex reconciliations and detailed month-end reporting.</p><p>Previous experience in a manufacturing / warehousing environment will be advantageous.</p><p>Although working as part of a larger finance team this role will involve taking ownership of the accounts payable function.</p><p><span style="text-decoration: underline;">If you are immediately available and are looking for a role that will extend into the first quarter next year please contact us as soon as possible.</span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p> </p><p><strong>Job Reference Number: 06810-0013455423 - SL</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjQ1NTUxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-06-28T22:18:47Z
Accounts Payable Officer
- Port Melbourne, Victoria
- remote
- Permanent placement
-
80000 - 84000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently recruiting for an experienced Accounts Payable Officer to join a thriving privately owned business in Port Melbourne.</p><p>This is a fantastic opportunity to join a friendly and supportive team environment where you will play a pivotal role in overseeing the accurate and timely execution of accounts payable procedures across the business.</p><p>This is a permanent full-time position paying $80-84k + super per annum, offering the successful applicant 1 day a week working from home after initial training is completed.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Accounts Payable Manager, your duties will include:</p><ul><li>Process supplier invoices, matching and verifying purchase orders, obtaining approvals, and coding</li><li>Coordinate supplier payments</li><li>Credit card reconciliations</li><li>Process employee expenses</li><li>Vendor reconciliations</li><li>Respond to supplier inquiries</li><li>Maintain vendor records, validate supplier account details, ensure compliance with policies.</li><li>Promote best practices for AP procedures</li><li>Support broader finance team with month end tasks</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>To be successful, you will need to be able to demonstrate at least 3 year's experience in multi-currency accounts payable processing. You will be systems savvy and possess an intermediate level of Excel skills (pivot tables/ V-lookups).</li><li>Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required.</li></ul><p><strong><span style="text-decoration: underline;">What's on offer?</span></strong></p><ul><li>An outstanding opportunity to make this role your own.</li><li>A business with an excellent reputation and forward-thinking outlook.</li><li>A fast-paced, dynamic role</li><li>Ongoing professional training and development.</li><li>A work environment where your initiative and innovation will be rewarded.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number: 06810-0013472534LS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjE2NzA3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-07-17T03:59:20Z
Service Advisor
- Campbellfield, Victoria
- remote
- Permanent placement
-
75000 - 80000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are proud to be partnering with our client, a global vehicle manufacturing & servicing organisation who specialise in producing quality cleaning and clearing equipment for all environments.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Our client is seeking an experienced Service Advisor to support the Service Manager and Customer Service Team, acting as the first point of call to their customers.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties and responsibilities:</span></strong></p><ul><li>Answer incoming calls for the Customer Service Centre and provide advice regarding products, equipment, and service offering.</li><li>You will coordinate and allocate the activities of Service Technicians.</li><li>Receive requests for service work and allocate and schedule works and keeping the customer informed of the progress of their job.</li><li>Process and invoice all completed workshop jobs and complete the month end process.</li><li>Compile and complete service reports, quotes and raise purchase orders.</li><li>Maximise workshop sales of labour, parts and consumables ensuring part availability for jobs.</li><li>Manage the administration of warranty jobs, parts, and storage.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Previous experience as a Service Advisor or in a fast-paced scheduling and allocations role highly regarded.</li><li>Strong customer focus, with a background in an ever-changing environment is a must!</li><li>Ability to work well under pressure and learn to adapt quickly.</li><li>Demonstrated ability to deal with a wide range of internal and external stakeholders.</li><li>A flexible and adaptive working approach.</li><li>Technical knowledge and familiarity with refuse products and equipment would be an advantage.</li><li>Experience working with a mobile workforce or in a similar environment is desirable.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information feel free to reach out to Hollie on (03) 9239 8116</p><p> </p><p>Job reference: 06830-0013459076</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-23T07:09:33Z
Accounts Payable Officer
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
-
38 - 40 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently recruiting for an experienced Accounts Payable Officer to commence ASAP in a temporary role within a well established and respected northern suburbs organisation.</p><p>Our client is experiencing an ever-increasing workload while undergoing transformational change.</p><p>This is a great opportunity for an Accounts Payable Officer who can hit the ground running and be a part of a motivated finance team with a supportive & collaborative culture!</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to a motivational and caring Accounts Payable Manager you will be responsible for end-to-end accounts payable duties. </p><p>Some typical duties will involve:</p><ul><li>High volume processing of supplier invoices</li><li>Coding and matching invoices to Purchase Orders</li><li>Supplier & internal query resolution</li><li>Reconciliations</li><li>Assist with overdue invoices and potential duplicate payments</li><li>Assisting with internal reporting</li></ul><p>This position will give you exposure to a large organisation undergoing a period of growth and change.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful you will have proven experience in a high volume, fast-paced role. The following attributes will also be highly advantageous:</p><ul><li>Strong attention to detail</li><li>Effective communication skills</li><li>Intermediate Excel skills</li><li>Ability to meet deadlines and hit KPIs</li></ul><p>Essential for this opportunity will be proven experience with a large ERP System (SAP/Oracle/Tech One).</p><p>Please note that there are <strong>no</strong> work from home opportunities with this position.</p><p>If you are immediately available and are looking for a long-term opportunity please contact us as soon as possible.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><span style="text-decoration: underline;">06810-0013467007</span></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjQ2NjA2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-07-08T06:18:18Z
Desktop Support Analyst
- Richmond, Victoria
- remote
- Permanent placement
-
80000 - 90000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">About the Opportunity</span></strong></p><p>We are seeking an experienced IT Support Analyst to join a global organisation and play a critical role in delivering high-quality technical support across the business. This is a hands-on position suited to someone who enjoys troubleshooting complex issues, supporting end users, and working across infrastructure, applications, and operational IT services.</p><p>Working as part of a collaborative IT team, you will act as a key escalation point, ensuring incidents are resolved efficiently while contributing to continuous improvement initiatives and maintaining a reliable technology environment.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Provide advanced support across Microsoft technologies, including Windows Desktop, Windows Server, and Microsoft 365.</li><li>Support business-critical applications and SaaS platforms.</li><li>Troubleshoot remote connectivity technologies including VPN, Citrix, Remote Desktop Services (RDS), and network-related issues.</li></ul><ul><li>Manage incidents through their full life-cycle, including triage, prioritisation, investigation, resolution, and user communication.</li></ul><ul><li>Manage the life-cycle of end-user technology, including procurement, configuration, deployment, and tracking of laptops, desktops, mobile devices, and software assets.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>To be successful in this role, you will bring strong technical capability combined with excellent communication and customer service skills.</p><p><strong><span style="text-decoration: underline;">Technical Experience</span></strong></p><ul><li>Strong experience supporting Microsoft environments, including Windows 10/11, Windows Server, Active Directory, Entra ID, and Microsoft 365.</li><li>Understanding of networking fundamentals including TCP/IP, DNS, DHCP, WAN, and LAN concepts.</li><li>Experience supporting remote access technologies such as VPN, RDP, Citrix, or similar platforms.</li><li>Exposure to PowerShell scripting and automation.</li><li>Experience using ITSM or ticketing platforms within an IT Service Management environment.</li></ul><p><strong><span style="text-decoration: underline;">Professional Skills</span></strong></p><ul><li>Strong analytical and troubleshooting abilities with a structured approach to problem solving.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing competing priorities.</li><li>Strong organisational skills and attention to detail.</li><li>A customer-focused mindset with a commitment to delivering exceptional service outcomes.</li></ul><p><strong><span style="text-decoration: underline;">What We're Looking For</span></strong></p><ul><li>Proven experience within IT Service Operations or End User Support in a medium to large enterprise environment.</li><li>Experience supporting manufacturing, warehousing, or distribution environments will be highly regarded.</li><li>Relevant tertiary qualifications in Information Technology or equivalent industry experience.</li><li>ITIL Foundation (v3 or v4) certification.</li></ul><p><strong><span style="text-decoration: underline;">Working Environment</span></strong></p><ul><li>Full-time onsite position.</li><li>Participation in an on-call roster and occasional after-hours maintenance activities.</li><li>Occasional travel to local and remote sites.</li><li>Ability to work comfortably in both office and operational environments, including manufacturing and distribution facilities.</li></ul><p>If you're a proactive IT professional who enjoys solving complex technical challenges and making a tangible impact on business operations, we'd love to hear from you.</p><p> </p><p><strong>Job Ref number: 06810-0013458942 -TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTQzMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-23T00:53:45Z
Accounts Receivable Officer
- Dandenong South, Victoria
- remote
- Contract/Temporary
-
38 - 40 AUD / Hourly
- <p>The Role</p><p><br />Our client is a well-established manufacturing company seeking an experienced Accounts Receivable Officer to join their team as soon as possible. This is a full-time, on-site position based at their Eastern Suburbs office.</p><p><br />Key Responsibilities</p><p><br />* Manage overdue accounts and lead debt recovery activities, including negotiation of payment plans.<br />* Coordinate external collection<br />* Implement and maintain credit control procedures and investigate/escalate any discrepancies<br />* Monitor and investigate outstanding balances and follow up with clients<br />* Negotiate payment terms and arrangements with clients<br />* Prepare ageing reports and reconcile the accounts receivable ledger<br />* Identify opportunities to streamline credit and finance processes for efficiency<br />* Internal and external stakeholder management</p><p>About You</p><p><br />You will have at least 3 year's experience in a full-function accounts receivable role.</p><p><br />* Proven problem-solving abilities<br />* Strong working knowledge of Dynamics<br />* Proven problem-solving abilities<br />* High attention to detail and ability to work autonomously<br />* Excellent communication skills and a collaborative, team-first attitude</p><p>If you're a capable Accounts Receivable Officer and are looking for a new opportunity, we'd love to hear from you.<br />Apply now or reach out for a confidential discussion.</p><p><br />Reference Number: 06830-0013373707CB</p><h2 class="pageDescription"> </h2><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2wuYml0dGVuY291cnQuMzU1OTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-07-15T03:45:40Z
Project Manager - Customer Service
- Heatherton, Victoria
- remote
- Contract/Temporary
-
70 - 100 AUD / Hourly
- <p><strong>The Company<br /></strong><br />Our client is a large healthcare organisation providing a range of healthcare services across Melbourne.</p><ul><li>Lead an end-to-end review of client referral and onboarding processes across the organisation.</li><li>Map current-state processes, identify inefficiencies, duplication, and bottlenecks across the customer journey</li><li>Partner with the CEO and executive leadership team to design a streamlined, scalable customer service and onboarding model</li><li>Drive process improvement initiatives to enhance service delivery, turnaround times, and overall customer experience</li><li>Analyse data and workflows to identify opportunities for automation (including the use of appropriate artificial intelligence) and systems enhancements</li><li>Design clear roles, responsibilities and governance arrangements.</li><li>Work closely with frontline teams to understand pain points and embed new ways of working</li><li>Lead change management activities, ensuring buy-in and adoption across teams</li><li>Review and optimise team structure, roles, and responsibilities within the Customer Service function</li><li>Recommend and support implementation of technology solutions</li><li>Establish clear KPIs, service standards, and reporting frameworks to measure success</li><li>Develop documentation including process maps, SOPs, and training materials</li></ul><p><br /><strong>Transformation Roadmap and Implementation Planning</strong></p><ul><li>Translate future-state process designs into a practical and achievable implementation plan.</li><li>Develop detailed recommendations, business cases and benefit realisation plans.</li><li>Prioritise initiatives according to impact, effort and risk.</li><li>Define milestones, deliverables, dependencies and resource requirements.</li><li>Establish performance measures and reporting frameworks (lead and lag indicators).</li><li>Identify quick wins alongside longer-term transformational opportunities.</li></ul><p><br /><strong>Key Requirements / Experience</strong></p><ul><li>Recent proven experience leading and implementing similar projects</li><li>Experience in process improvement, transformation, or operational project roles</li><li>Background working in customer service environments, ideally within call centres or high-volume service operations</li><li>Strong track record of streamlining workflows and implementing efficiencies across multi-touchpoint teams</li><li>Experience with system implementation, automation, or digital transformation initiatives</li><li>Ability to analyse complex processes and translate them into simple, scalable solutions</li><li>Strong stakeholder engagement skills, with experience working closely with senior leaders</li><li>Demonstrated change management capability - bringing teams along the journey</li><li>Data-driven approach with the ability to measure impact and outcomes</li><li>Highly practical, hands-on approach with a focus on delivering real outcomes (not just strategy)</li></ul><p><br /><strong>Job Reference Number:</strong> 06830-0013458284CG</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wNjE1Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
- 2026-06-22T01:32:32Z
Customer Service Representative
- Mulgrave, Victoria
- remote
- Contract/Temporary
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40 - 42 AUD / Hourly
- <p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>Temporary role starting ASAP for 6-12 months.</p><p><br />Our client is a large financial services organisation based in the South-Eastern suburbs. <br />Working as part of the Customer Services Team, you will be responsible for dispute resolutions, offering a high level of service to customers.</p><p><br />Duties will include:<br />* Effectively managing customer complaints in accordance with company Disputes Resolution Process<br />* Liaise with internal & external stakeholders including regulatory bodies such as AFCA and industry bodies such as the Australian Financial Industry Association<br />* To act as MBFSA, the company representative in all complaint and dispute matters<br />* Reporting on the statistics and figures of Disputes<br />* Assist in the handling of VCAT matters <br />* Drive continuous improvement, manage and mitigate risk by developing and enhancing guidelines as required</p><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><p><br />You will have some great Customer Service experience with specific exposure to resolutions management within a financial services organisation. Strong attention to detail and administration skills are essential!</p><p>2 days WFH/3 in office once training is complete.</p><p>$40/hour plus super.</p><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p><br />Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p>Reference: 06830-0013469265CG</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wODc4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
- 2026-07-13T04:34:03Z
Executive Assistant
- Melbourne CBD, Victoria
- remote
- Permanent placement
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120000 - 150000 AUD / Yearly
- <p><strong>About the Organisation</strong></p><p>An exceptional opportunity arises for a highly experienced Executive Assistant to support two prominent senior executives within a large, complex and purpose-driven organisation.</p><p>This role sits at the centre of executive operations, providing strategic, operational and administrative support while helping drive key priorities, governance activities, stakeholder engagement and executive decision-making.</p><p>Working closely with senior leaders and leading a team of Executive Assistants, you will act as a trusted advisor and right hand to the executive, ensuring priorities are managed effectively and critical initiatives progress seamlessly.</p><p><strong><br />Key Responsibilities</strong></p><ul><li>Manage a highly complex executive diary and competing priorities</li><li>Prepare executive reports, briefing papers, presentations and correspondence</li><li>Coordinate board and governance-related reporting and documentation</li><li>Monitor strategic initiatives, actions and executive projects</li><li>Build strong relationships with senior internal and external stakeholders</li><li>Coordinate executive events, meetings, travel and key engagements</li><li>Lead and support a team of Executive Assistants</li><li>Handle sensitive and confidential matters with discretion and professionalism</li><li>Drive continuous improvement across executive support processes and systems</li></ul><p><strong><br />About You</strong></p><p>You are an innovative and highly organised executive support professional with experience partnering at CEO, Executive Director, C-suite or equivalent level.</p><p>You bring:</p><ul><li>Extensive experience supporting senior executives in complex organisations</li><li>Exceptional written communication and presentation preparation skills</li><li>Strong governance, board or executive committee support experience</li><li>Outstanding stakeholder management capability</li><li>Excellent judgement, discretion and professionalism</li><li>Proven leadership experience, ideally managing executive support teams</li><li>The ability to anticipate needs, solve problems and operate autonomously in a fast-paced environment</li><li>An innovative thinker</li><li>Eye for process improvement, solutions focused</li><li>Able to travel a few times per year per requested</li></ul><p><strong><br />Why Apply</strong></p><ul><li>Rare opportunity to work alongside a highly influential executive leader</li><li>Broad exposure to strategy, governance and organisational decision-making</li><li>Leadership responsibility with scope to shape executive support functions</li><li>Dynamic, collaborative and values-driven environment</li><li>Competitive salary package commensurate with experience</li></ul><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number:</em> <strong>06810-0013470106CIS</strong></p><p><strong>This is a fully hybrid position</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuNjM4ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-07-14T05:55:42Z
Administration Coordinator | Temp role - Immediate start!
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
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38 - 40 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a Melbourne based independent Fintech company. Join as an Administration Coordinator, supporting day-to-day banking operations, stock transfers, reconciliations, and compliance processes. This is an exciting temporary opportunity offering an immediate start, working within a collaborative and fast-paced team environment. You'll play a key role in ensuring smooth operations while delivering an exceptional customer experience. 3-month temporary role with potential to extend.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will report into the Head of Operations and be responsible for duties such as:</p><ul><li>Processing day-to-day cash, banking activities, and stock transfers</li><li>Ensuring accuracy and compliance in cash, stock movements, and account maintenance</li><li>Supporting corporate actions and assisting with broking-related queries</li><li>Maintaining compliance with regulatory requirements and internal policies</li><li>Identifying and escalating customer complaints, high-risk transactions, and incidents</li><li>Providing operational support to customers, advisers, and internal teams</li><li>Assisting in improving processes by identifying risks and recommending solutions</li><li>Helping document and implement new procedures and workflows</li><li>Maintaining strict data security and confidentiality standards</li><li>Performing additional duties as required by management</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role, you will have:</p><ul><li>Experience within Financial Services or a similar regulated environment</li><li>A strong understanding of compliance and risk awareness</li><li>A proactive, solutions-focused approach to customer service</li><li>The ability to work both independently and collaboratively in a team setting</li><li>Excellent attention to detail and accuracy in processing tasks</li><li>Exceptional written and verbal communication skills</li><li>Strong interpersonal skills and a professional, approachable manner</li><li>Ability to manage competing priorities and meet deadlines</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: 06810-0013223808BS</em></strong></p><p> </p><p><strong>This is a hybrid position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjgzODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-06-30T05:24:27Z