<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Part-time Customer Service Officer required on a part-time basis, starting mid-January.</p><p>3-6 month contract role.</p><p>Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day out of the three days will be mandatory working in the office!</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>3-6-month contract opportunity for a Customer Service super star.</p><p>Your role will be to answer telephone and online queries from a wide variety of customers including Non-Profit organisations, Suppliers, NDIS participants, Carers and Support Co-ordinators.</p><p>Monday, Wednesday, Friday 9-5 p.m. Temp role, 3-6 months initially.</p><p><strong>Please note ***</strong> you will require a Working with Children Check, NDIS Check and valid Police Check (or be willing to attain these).</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have some great Customer Service experience within a corporate environment and enjoy helping people from all walks of life.</p><p><strong>Please note that a car is essential for this role.</strong></p><p><strong>$35.19/hour plus super.</strong></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong>Reference Number: 06830-0013361497 - HT</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNzA0MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> We're currently partnering with a global leader in speciality ingredients and chemical distribution, to recruit a Customer Service Officer for a 2-month full-time contract based in Cheltenham with the view to extension.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> As the key link between <strong>warehouse operations, transport providers, and customers</strong>, you will play a critical role in ensuring orders are processed accurately, delivered on time, and communicated clearly. You'll work closely with Shipping, Supply Chain, and Commercial teams while gaining hands-on exposure to warehouse operations, port operations, and domestic transport.<br /> <br /> This role suits someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent customer outcomes.<br /> <br /> <br /> <br /> <strong>Key Responsibilities</strong><br /> </p><ul><li>Accurately process customer orders, ensuring timely delivery and invoicing</li><li>Liaise closely with warehouse and Shipping teams to manage end-mile delivery</li><li>Build and maintain strong relationships with customers and 3PL, warehousing, and transport partners</li><li>Proactively communicate order status updates to customers and Commercial teams, particularly when delays occur</li><li>Ensure internal controls are followed and all shipped orders are invoiced, particularly prior to month-end</li></ul><p><br /> <br /> <strong>Your Profile</strong><br /> </p><ul><li>Previous experience in customer service, logistics, supply chain, or order management</li><li>Strong communication skills and a customer-focused mindset</li><li>Comfortable working across multiple systems and managing competing priorities</li><li>Detail-oriented with a proactive approach to problem-solving.</li><li>Ability to build effective working relationships across internal teams and external partners</li></ul><p><strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116. <br /> </p><ul><li><em>Reference Number: 06830-0013367243 </em><br /> </li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uOTk1NjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company & The Role</span></strong></p><p>Our client is a well-known organisation within the travel and tourism industry. This part-time temporary Customer Service role will involve providing support to customers with bookings, enquiries, and general information. You'll be the first point of contact for customers, helping to ensure a smooth and enjoyable holiday experience. Ideal for someone with strong communication skills, great at complaints handling and with a passion for delivering great service in a fast-paced environment.<br /> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p>Within this role you will be responsible for:</p><ul><li>Responding to phone calls and emails, addressing customer inquiries, complaints, and providing helpful information.</li><li>Resolving issues quickly and sharing details about services and programs offered.</li><li>Updating customer records and tracking issues using Salesforce software.</li><li>Processing payments for memberships accurately.</li><li>Transferring customer calls to the appropriate department or team smoothly.</li><li>Maintaining a friendly, positive, and helpful attitude at all times.</li><li>Managing time effectively and prioritising tasks to remain efficient during busy periods.</li><li>Supporting the team in handling high volumes of calls and emails during peak times, such as sales events.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3-5 years' experience in customer service, support, or call centre environments</li><li>Strong communication skills, both verbal and written</li><li>Exceptional customer service skills with a focus on maintaining a friendly, positive attitude</li><li>Proficient in Salesforce and Microsoft Office, particularly Excel, for completing administrative tasks</li><li>Excellent problem-solving abilities to resolve customer issues quickly and effectively</li><li>Strong time management and organisational skills, with the ability to prioritise tasks</li><li>Ability to manage high volumes of calls and emails efficiently during busy periods</li><li>High attention to detail when updating customer records and processing payments</li><li>Deadline-focused with the ability to work under pressure in a fast-paced environment</li><li>Proven ability to work independently as well as collaboratively in a team setting</li><li>Previous experience in customer service, administrative support, or call center roles is highly advantageous</li><li>Background in handling high-pressure situations with professionalism and adaptability</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Must be available to work a shift pattern like the below:</span></strong></p><ul><li>Monday: 9am - 5pm</li><li>Tuesday: 9am - 5pm</li><li>Wednesday: 9am - 3pm</li><li>Thursday: 9am - 3pm</li><li>Friday: OFF WORK</li></ul><p> </p><p><strong>Please note:</strong> <strong>This role is fully on-site</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Enjoy a balanced schedule with no weekend work and 1 day off mid week</li><li>Newly refurbished office space with easy access to public transport, cafes, and local amenities.</li><li>Work within a supportive, collaborative team that values positivity.</li><li>Represent a trusted and respected brand with a strong presence in the industry.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013281285BS</p><p><strong>This is a fully on-site, part time</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjg0NTk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're partnering with a well-established supplier of branded food products to some of the biggest names in food manufacturing and retail, including: Unilever, General Mills, Bidfood, PFD, Woolworths, Coles, Costco and Aldi.</p><p>They are now seeking a <strong>Senior</strong> <strong>Customer Service Officer</strong> to join a tight-knit, high-performing team. You'll work alongside a Business Development Representative and report to the Sales & Marketing Manager - playing a vital role in managing B2B client relationships, order processing, and service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">Role Responsibilities</span></strong></p><ul><li>Acting as the primary point of contact for customer enquiries relating to orders, product availability and delivery timelines</li><li>Processing customer orders received via <strong>phone, email and EDI systems</strong> with a high level of accuracy</li><li>Manage end-to-end order processing, including EDI monitoring, order confirmations, ETAs, inventory allocation and warehouse coordination</li><li>Resolve order, delivery and shipment issues, including escalations, with full ownership and a solutions-focused approach</li><li>Proactively communicate with customers to clarify requirements, manage changes or delays, and build strong stakeholder relationships</li><li>Maintain accurate CRM records, coordinate with internal teams, and support critical incidents or outages when required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum 3 years' experience in a B2B customer service role, ideally within FMCG or the food industry</li><li>Strong communication skills and a solutions-focused mindset</li><li>Experience managing order processing, coordinating with internal and external stakeholders</li><li>Highly organised with strong attention to detail and time management</li><li>Confident handling high-volume enquiries via phone and email</li><li>Commercially savvy and capable of supporting business development initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Keen to learn more about this opportunity? Hit the apply button or Contact Hollie on 03 9239 8116</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06830-0013359922</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNjUzNDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading NFP that offers digitally focused services around enhancing mental health and mindfulness. As the organisation continues to evolve, they are looking for support with an upcoming project focused on expanding their partnerships with schools across Australia.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Chief Growth Officer, this role is crucial in qualifying incoming leads, initiating conversations, providing insights to the target audience and booking appointments for the Customer Success Manager who will finalise/close the sale process.</p><p>This is a <strong>part-time</strong> role on a<strong> 6-month temporary contract</strong>, commencing <strong>mid to late January</strong>. The role is approximately 22 hours per week <strong>(0.6 FTE),</strong> with flexibility around working hours depending on the best times to engage with your target market. <strong>Hybrid</strong> model offered.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your duties will include:</p><ul><li>Own inbound and nurtured opportunities across Government, Independent and primary schools</li><li>Follow clear and on-brand messaging provided to support the successful sales process; uphold the high credibility and values of the School Program and the organisation more broadly</li><li>Provide information to schools on the program and offerings in hope of converting their interest into a further explorative conversation with the sales representatives</li><li>Utilise their CRM (HubSpot) to accurately track pipeline activity and generate reports to analyse insights and trends during the sales pipeline</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate you <strong>must </strong>have:</p><ul><li>Previous experience in a similar Sales, Business Development or Partnerships role - <strong>essential</strong></li><li>Previous experience in a B2B slower cycle conversion environment - <strong>essential </strong></li><li>Previous experience in Sales within the Education, Healthcare or Programs/Courses sector - <strong>highly desirable</strong></li><li>Previous experience with a CRM, ideally Hubspot</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Benefits </span></strong></p><ul><li>Be part of a for purpose organisation!</li><li>Hybrid/flexible model offered!</li><li>Development opportunities available!</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: 06810-0013354275 - KB</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzg2NDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Robert Half is currently recruiting for an experienced payroll professional to join one of Melbourne's most sought-after employers.</p><p>This is a fantastic opportunity to join an iconic Melbourne business, where you will play a pivotal role in ensuring the accurate and timely execution of payroll procedures for c. 250 employees.</p><p>This organisation prides themselves on their inclusive and supportive culture, offering an innovative and flexible work environment, with multiple employee perks and benefits.<br /> <br /> This is a permanent part-time position (0.8 FTE) paying $90-100k + super pro rata.<br /><br /> <br /> <strong>The Role</strong><br /> <br /> Reporting to the Head of Finance, your duties will include:</p><ul><li>Ensuring the accurate and timely processing of a fortnightly payroll cycle for c. 250 employees.</li><li>Processing salary increases, back pays, superannuation, and termination payments</li><li>End of month reporting, processing payroll-related journals.</li><li>Resolving payroll queries from internal and external stakeholders</li><li>Month end and year end payroll tax reconciliations</li><li>Oversee Workcover management</li><li>Ensure compliance with payroll regulations and tax laws.</li><li>Manage leave reconciliation across the business</li><li>Collaborate with the wider finance team to improve processes and find efficiencies.</li></ul><p><br /> <br /> <strong>Your Profile</strong><br /> <br /> To be successful, you will be able to demonstrate a minimum 5 years' experience in managing end to end payroll processing procedures, with a proven ability to work autonomously, and the confidence to lead a payroll function. You will have a proven ability to understand and interpret complex EBA's, ensuring compliance with payroll regulations and tax laws.<br /> <br /> Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required. You will high attention to detail, the ability to problem solve, and a proven ability to pick up new systems, processes, and procedures.<br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /><br /> <br /> <em><strong>Reference Number: 06810-0013369524 - LS</strong></em><br /><br /> <br /> <strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjM4MDA1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>This is a part time role on a temporary 6-month contract with the potential for the position to turn permanent.</strong></p><p><strong> </strong></p><p><strong>The Company </strong></p><p>Here's your chance to join a highly respected, Australian-owned manufacturing organisation known for its innovation, quality, and strong market presence. As part of their dynamic finance team, you'll play a key role in managing end-to-end accounts receivable functions while contributing to the company's continued growth and success.</p><p>This role is perfect for someone with strong attention to detail, excellent communication and analytical skills, and a proactive approach to process improvement. You'll thrive in a supportive environment that values collaboration and career development.</p><p> </p><p><strong>The Role </strong> </p><p>Reporting to the Finance Manager, you will be responsible for the following:</p><ul><li>Daily Reconciliation of Bank accounts, credit-card payments and cash obtained from Sales and Service activities</li><li>Following up on all the retails stores for payments taken on a weekly basis and reconciling and queries with them</li><li>Maintenance and reconciliation of Order Changes and adjustments on sales orders</li><li>Provide accounts receivable advice and information across the business, and for clients and customers</li><li>Handling internal and external enquiries through emails and telephone</li><li>Raise customer invoices and credit notes refunds daily</li><li>Releasing commercial invoices and send to customers for payment from blocked list</li><li>Enter payments and allocate to customer accounts</li><li>Raise customer invoices and credit notes</li></ul><p> </p><p><strong>Your Skills & Experience </strong></p><ul><li>3-5 years' experience in Accounts Receivable, ideally within a manufacturing environment</li><li>Ability to work independently and collaboratively in a fast-paced environment</li><li>Proficient in Excel</li><li>Experience with SAP would be a bonus</li><li>Excellent communication skills</li></ul><p> </p><p><strong>Job Reference number :06830-0013338831MS</strong></p><p>For more information, please contact our Robert Half, South East Office on 03 9239 8100.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWF0dGhldy5zYWx0LjEyNjI3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a wholesale and B2B retail supplier. Operating across Australia & New Zealand, they supply and distribute certain products & accessories to professional practices and retail partners. They foster a collaborative, friendly environment where strong team values come first.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Director, this role plays a critical part in the day-to-day and strategic success of the business. Amid continued growth and evolution, they are looking for an innovative, outcomes-driven Operations Manager to optimise systems, processes, logistics, supply chain, stock management, and customer service leadership.</p><p>This role has 2 direct reports - Operations Assistant & an In-house Accounts Officer. This role operates Monday-Friday, 9am-5:30pm, 100% onsite. </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your responsibilities will include:</p><ul><li>Providing overall leadership and oversight of a 12-person office, with occasional travel to a second office of 3 employees</li><li>Leading the Customer Service team, overseeing order intake and processing within Cin7 Omni, and managing escalations and complaint resolution</li><li>Coordinating with in-house and outsourced accounting teams on AP/AR processing</li><li>Managing the flow of information from their system into the software programs of their key Buying groups</li><li>Overseeing and delivering operational reporting</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate you <strong>must </strong>have:</p><ul><li>Previous experience in wholesale/distribution operations management - <strong>4 years minimum</strong></li><li>Proven leadership of OTC and P2P workflows, buying‑group, portals/reconciliations, inventory control, accounting, freight/customs, and vendor management - <strong>essential </strong></li><li>Experience with Cin7 Omni and Xero - <strong>desirable </strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Benefits </span></strong></p><ul><li>Be part of a collaborative and flat structure</li><li>Opportunity to innovate & implement new ideas</li><li>Continued growth & progression opportunities</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number</em>: 06810-0013354261 - KB</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzgyOTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>📢</strong><strong> Accounts Payable Officer</strong></p><p> </p><p> </p><p><strong>About the Role</strong></p><p>Our client is seeking an experienced <strong>Accounts Payable Officer</strong> to provide support within their Finance team. This role is focused on high-volume supplier invoice processing and supporting business-as-usual accounts payable activities during a busy period.</p><p>The successful candidate will play a key role in ensuring timely and accurate invoice processing in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Process a high volume of <strong>supplier invoices</strong></li><li>Review invoice data and ensure accuracy prior to processing</li><li>Manually match invoices to Purchase Orders and GL codes</li><li>Process invoices through <strong>Microsoft Dynamics 365</strong></li><li>Follow up on outstanding invoices and resolve discrepancies</li><li>Support the Finance team with general accounts payable tasks as required</li></ul><p> </p><p><strong>Key Requirements</strong></p><ul><li>Proven experience in a <strong>high-volume Accounts Payable</strong> role</li><li><strong>Mandatory: hands-on experience with Microsoft Dynamics 365</strong></li><li><strong>Immediately available</strong> to commence</li><li>Strong attention to detail and ability to manage repetitive, transactional work</li><li>Comfortable working <strong>onsite, full-time</strong></li><li>Able to commit to a <strong>6-month temporary assignment</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Experience with Microsoft Dynamics 365 is required.</span></strong></p><p><strong> </strong></p><p> </p><p>📩 <strong>Ready to take the next step in your AP career?</strong><br /> Apply now or reach out directly for a confidential discussion. We'd love to hear from you!</p><p> </p><p><strong><em>Reference Number: 06830-0013359915 - CM</em><br /></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y291cnRuZXkubWNidXJuaWUuNDcyMjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />Our client is an international business within the hospitality and accommodation sector.</p><p><strong>The Role</strong></p><ul><li>Act as a key point of contact for B2B customers, providing experienced and proactive support</li><li>Manage escalated enquiries and complex operational issues across billing, procurement, website updates, and systems</li><li>Lead customer onboarding and guide new partners through set-up and transition processes</li><li>Maintain CRM systems, supporting data quality, reporting, and process improvements</li><li>Provide back-up support to technical teams, including connectivity, system configuration, and project support</li><li>Assist with compliance checks, brand or quality reviews, and special projects across the customer network</li><li>Maintain accurate records, reporting, and customer documentation</li><li>Collaborate with internal teams to ensure smooth operations and a high standard of service delivery</li></ul><p><strong>Your Profile</strong></p><ul><li>3-5 years' experience in customer service, support, or call centre environments</li><li>Experience in hotel, accommodation, or hospitality operations (essential)</li><li>Confident handling complex, escalated complaints with sound judgement </li><li>Experience leading or mentoring a small team, or acting as a senior go-to person</li><li>Ability to manage relationships with multiple stakeholders at a senior level</li><li>Strong problem-solving skills with the ability to take ownership of issues end-to-end</li><li>Able to work autonomously and make informed decisions without constant supervision</li><li>Advanced communication skills, especially when handling sensitive or high-impact issues</li><li>Proven ability to identify service gaps and suggest process improvements</li><li>This is a permanent role due to start in February 2026; candidates must hold PR or Australian citizenship</li></ul><p><strong>Culture & Benefits</strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li></ul><p><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><strong>Reference Number:</strong> 06810-0013365603BS</p><p>This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjcwMzY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is a high-growth, tech-led business at an exciting point in their AI journey. With strong foundations and governance already in place, they're now looking for an AI Engineer who can genuinely influence how AI is applied across the business - from streamlining processes to improving decision-making and creating real, measurable value. If you have hands-on experience across AI/ML, Generative AI, Agentic AI, or Data Science, we'd love to hear from you.<br /><br /><strong>The Role</strong></p><p>In this dynamic role, you'll face new challenges every day, applying a strong process-driven mindset while continuously looking for smarter, more innovative ways to improve how things are done. As part of a newly formed team, you'll play a key role in driving innovation - experimenting with and operationalising AI solutions for unique, business-aligned use cases. You'll also own the end-to-end lifecycle of AI systems, algorithms, and machine learning models.</p><p><strong>Your Skills & Experience</strong></p><ul><li>Bachelor's/master's in computer science, Data Science, Engineering or equivalent experience.</li><li>5+ years in deploying Machine Learning & AI Based solutions</li><li>Strong programming skills in Python or another relevant scripting language, alongside AI/ML Frameworks (PyTorch, TensorFlow)</li><li>Demonstrated delivery of at least one generative-AI or machine learning solution in production</li><li>Understanding Machine Learning model and Evaluation metrics, and how to operationalise them to continually monitor models</li><li>Experience working with multimodal models, and long context is desirable, designing robust AI solutions, that can work with production scale data.</li><li>Working with models to optimise, fine tune and enhance their performance, while working in the dimensions of cost and scalability.</li></ul><p><strong>Desirable Experience:</strong></p><ul><li>Experience with workflow management tools such as n8n, copilot studio flows or Zapier</li><li>Experience with Agentic frameworks and protocols e.g. A2A, Microsoft Agent Framework, LangGraph, MCP</li><li>Cloud architecture and containerisation skillsets</li><li>Frontend or integration experience</li></ul><p><br /><strong>About You</strong></p><p>You have exceptional technical know-how and a real passion for the end-to-end solutions that drive the user experience and customer happiness. You will have effective written and oral communication skills for use in a complex project environment.</p><p><strong>What's on offer?</strong></p><ul><li>A true career opportunity with a rapidly growing company.</li><li>Extensive opportunities to grow your skill set and enjoy career growth.</li><li>The camaraderie of an energetic, highly talented team of innovators.</li><li>A company that rewards perfection and champion work-life balance.</li></ul><p><br />Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. </p><p><strong>Job Reference Number: </strong>06810-0013364679NI</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmFveWEuaWtlZGEuODg2ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
