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7 results for Administration Customer Support Officer in Melbourne, Victoria

Billings Officer

Melbourne CBD, Victoria
remote
Permanent placement
60000 - 62500 AUD / Yearly
The CompanyOur client is a well-established and growing private healthcare organisation that provides specialist support services to medical professionals across Australia. Renowned for delivering high-quality service and innovative technology solutions, they are committed to improving operational efficiency and creating a positive experience for both practitioners and patients. Due to continued growth, they are seeking a proactive and customer-focused Billing & Technical Support Specialist to join their collaborative team.The RoleReporting to the leadership team, you will play a key role in delivering exceptional customer support while assisting with billing operations and technical enquiries. This is a varied position suited to someone who enjoys problem-solving, building relationships and working across multiple priorities in a fast-paced environment.Your responsibilities will include:<ul><li>Providing professional support to clients via phone and email, resolving queries in a timely manner.</li><li>Assisting with software and technical support enquiries, escalating issues and liaising with the internal development team where required.</li><li>Supporting billing processes, including reconciliations and ensuring the accurate processing of transactions.</li><li>Learning and applying industry-specific billing and healthcare funding requirements to provide informed client support.</li><li>Assisting with client onboarding and providing guidance on software functionality and best practices.</li><li>Developing and maintaining internal documentation, user guides and frequently asked questions (FAQs).</li><li>Working closely with internal stakeholders to identify process improvements and enhance the overall client experience.</li><li>Maintaining accurate records while ensuring confidentiality and compliance with company policies.</li></ul>Your ProfileTo be successful in this role, you will be a customer-focused professional with excellent communication skills and a strong attention to detail. You thrive in a collaborative environment, enjoy learning new systems and are confident managing multiple priorities. You must be immediately available with long term working rights.You will ideally bring:<ul><li>Previous experience in a customer service, client support, helpdesk, administration or billing role.</li><li>Strong written and verbal communication skills with a professional and friendly approach.</li><li>Excellent organisational skills and the ability to manage competing priorities.</li><li>High attention to detail and a commitment to delivering accurate work.</li><li>Strong computer literacy, including Microsoft Office and CRM or business systems.</li><li>A proactive attitude with excellent problem-solving skills.</li><li>The ability to work both independently and collaboratively within a team.</li><li>Experience within healthcare, medical billing or health technology will be highly regarded but is not essential, as full training will be provided.</li></ul>Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013481553STThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjE3MzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-03T00:09:09Z

Aged Care Admissions Officer | Western Regional Victoria ASAP

Ballarat Central, Victoria
remote
Contract/Temporary
36 - 37 AUD / Hourly
The CompanyOur client is a large and well-established healthcare organisation delivering essential services across multiple sites throughout Victoria. With a strong focus on community impact, collaboration and quality care, they offer a supportive and values-driven environment where employees can contribute to meaningful outcomes while developing their careers. The RoleSupporting the Residential Services team to coordinate aged care admissions, manage resident waitlists, prepare admission documentation and liaise with residents, families and healthcare professionals to ensure a seamless onboarding experience.They operate Monday-Friday, Full Time, working on-site from 8:30am to 5:00pm. Duties:<ul><li>Coordinating residential care admissions, ensuring all documentation, assessments and Residential Care Agreements are completed accurately and within required timeframes.</li><li>Liaising with residents, families, healthcare professionals and internal stakeholders to facilitate a smooth admissions process.</li><li>Managing residential care waitlists, respite bookings and admission databases, maintaining accurate records and reporting.</li><li>Providing guidance to prospective residents and carers regarding admission processes, financial assessments and care options.</li><li>Coordinating transfers and admissions in collaboration with clinical teams, case managers and residential services staff.</li><li>Supporting compliance requirements through accurate record keeping, documentation management and stakeholder communication</li></ul> Skills & Experience To be a successful candidate you must have:<ul><li>Previous experience in administration, admissions, customer service or healthcare support environments, ideally aged care.</li><li>Strong organisational skills with the ability to manage competing priorities, maintain accurate records and meet deadlines.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport with residents, families and stakeholders.</li><li>Proficiency across Microsoft Office and confidence working with databases and computer-based systems.</li><li>Strong problem-solving abilities, attention to detail and a commitment to delivering high-quality customer service.</li><li>Immediately available</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number:06810-0013484735This is a Hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS40MTY1NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-08-07T04:54:43Z

Customer Service Representative

Mulgrave, Victoria
remote
Contract/Temporary
40 - 42 AUD / Hourly
The CompanyTemporary role starting ASAP for 6-12 months. Our client is a large financial services organisation based in the South-Eastern suburbs. Working as part of the Customer Services Team, you will be responsible for dispute resolutions, offering a high level of service to customers. Duties will include: * Effectively managing customer complaints in accordance with company Disputes Resolution Process * Liaise with internal & external stakeholders including regulatory bodies such as AFCA and industry bodies such as the Australian Financial Industry Association * To act as MBFSA, the company representative in all complaint and dispute matters * Reporting on the statistics and figures of Disputes * Assist in the handling of VCAT matters * Drive continuous improvement, manage and mitigate risk by developing and enhancing guidelines as required Your Profile You will have some great Customer Service experience with specific exposure to resolutions management within a financial services organisation. Strong attention to detail and administration skills are essential!2 days WFH/3 in office once training is complete.$40/hour plus super. Apply Today Please send your resume by clicking on the apply button. Reference: 06830-0013469265CGBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wODc4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-07-13T04:34:03Z

TEMP TO PERM | Customer Service Representative Asap

Melbourne, Victoria
remote
Contract/Temporary
35 - 36 AUD / Hourly
The CompanyOur client is a growing organisation within the utilities sector, providing essential services to properties across Australia. With a strong focus on customer experience and innovation, they pride themselves on delivering reliable solutions while fostering a supportive and collaborative team culture. The RoleWithin this role you will be responsible for:<ul><li>Answering inbound phone calls and emails, being the first point of contact for any customer enquiries.</li><li>Assisting customers with account enquiries, billing, payments and account setup.</li><li>Processing new connections, disconnections and meter reading requests.</li><li>Explaining bills, charges and available products and services.</li><li>Supporting customers with payment plans and hardship assistance where required.</li><li>Maintaining accurate customer records and updating account information.</li><li>Providing a high level of customer service, including handling difficult conversations.</li></ul> Your ProfileTo be successful in this role you will have:<ul><li>Previous customer service experience, ideally within the energy or utilities industry.</li><li>The ability to quickly learn new systems and thrive in a fast-paced environment.</li><li>Strong organisational and time management skills, with the ability to work both independently and as part of a team.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>A numerical mindset and confidence working with bills, payments and account information.</li><li>Outstanding written and verbal communication skills, with the ability to handle challenging customer conversations professionally.</li><li>A positive, customer-focused attitude and a genuine desire to help others.</li><li>The ability to commence immediately and be eligible to convert to a permanent position without requiring visa sponsorship.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013480756This is an on-site positionBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjAxNzA2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-31T05:53:54Z

Senior Accounts Receivable Officer | 6 months temporary

Melbourne CBD, Victoria
remote
Contract/Temporary
40 - 45 AUD / Hourly
The CompanyLarge global player within the renewable energy industry is experiencing growth both in demand and reputation. Working within a driven and supportive team this role will see you take ownership of the company's billing and collections function. The RoleCommencing immediately and expected to offer a three to six month temporary opportunity this role will see you hold responsibility for the company's revenue function. This position's duties include:<ul><li>Interpretation & understanding of client contracts</li><li>Accurate and timely raising of monthly billing</li><li>Working closely with Project Managers to include charges due to additional services and work performed outside of the scope of client contracts</li><li>Detailed variance analysis on projects</li><li>Allocation of payments and reconciliation of client accounts</li><li>Follow up of overdue payments and assisting with client query resolution</li><li>Cash flow forecasting and reporting</li><li>Monthly management reporting</li><li>Assisting with accounts payable and processing of supplier invoices</li><li>SAP</li></ul> Your ProfileTo be successful in this role you will be required to have proven accounts receivable experience in a role where you have worked autonomously and taken ownership of the position.Excellent communication/interpersonal skills coupled with an ability to build relationships both internally and externally are also essential for this role as you take responsibility for one of this organisation's high profile divisions.Previous experience with a large ERP accounting package (SAP/Oracle/Tech One) and an intermediate / advanced will be advantageous.If you are immediately available and can commit to a three to six month temporary role please contact us as soon as possible. Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013472550SL By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjkwMDUxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-19T23:27:49Z

Part-time Finance Officer (Accounts Payable)

Abbotsford, Victoria
remote
Permanent placement
75000 - 75000 AUD / Yearly
Robert Half has partnered exclusively with a reputable and high performing not-for-profit organisation in their search for a permanent Accounts Payable officer on a part time basis.This role is offering a 0.6FTE and is a great opportunity for those seeking work and life balance. Our client is a well-established Australian NFP operating within a fast-paced and highly regulated environment. The organisation is known for its community involvement and being values driven.This role offers a great opportunity for a candidate with confidence in accounts payable processing who is seeking a three-day work week.With a diverse workforce the organisation offers employees the opportunity to work within a collaborative and values-driven culture while supporting critical support work and activities across Australia.Your Responsibilities: As an Accounts Payable Officer, you will be responsible for:<ul><li>Handling high volumes of invoices through D365</li><li>Bank and supplier statement reconciliations</li><li>Fortnightly and monthly payment runs</li><li>Resolving supplier queries</li><li>Vendor management</li><li>Supporting other team members (A/R & payroll) as required</li><li>Adapting to ad-hoc tasks as they arise</li></ul>Your Profile: To excel in this role, you should possess:<ul><li>A minimum of 3 years of experience in a similar role</li><li>Confidence in handling end-to-end Accounts Payable duties</li><li>Proficiency in a midrange accounting system (MS Dynamics an advantage)</li><li>Strong organisational and communication skills</li><li>Ability to meet deadlines accurately and timely</li><li>A high degree of initiative and job ownership</li></ul> If you are looking for an exciting part-time accounts payable role within a values led organisation and are immediately available, please apply now!Apply TodayPlease send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> JOB REF:<a href="https://rh.my.salesforce.com/a1GVT000007byQz">06810-0013472553</a>SLBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjE0MjE0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-20T00:21:43Z

Accounts Receivable Officer

Dandenong South, Victoria
remote
Contract/Temporary
38 - 40 AUD / Hourly
The Role Our client is a well-established manufacturing company seeking an experienced Accounts Receivable Officer to join their team as soon as possible. This is a full-time, on-site position based at their Eastern Suburbs office. Key Responsibilities * Manage overdue accounts and lead debt recovery activities, including negotiation of payment plans. * Coordinate external collection * Implement and maintain credit control procedures and investigate/escalate any discrepancies * Monitor and investigate outstanding balances and follow up with clients * Negotiate payment terms and arrangements with clients * Prepare ageing reports and reconcile the accounts receivable ledger * Identify opportunities to streamline credit and finance processes for efficiency * Internal and external stakeholder managementAbout You You will have at least 3 year's experience in a full-function accounts receivable role. * Proven problem-solving abilities * Strong working knowledge of Dynamics * Proven problem-solving abilities * High attention to detail and ability to work autonomously * Excellent communication skills and a collaborative, team-first attitudeIf you're a capable Accounts Receivable Officer and are looking for a new opportunity, we'd love to hear from you. Apply now or reach out for a confidential discussion. Reference Number: 06830-0013373707CB<h2 class="pageDescription"> </h2> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2wuYml0dGVuY291cnQuMzU1OTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-15T03:45:40Z