<table width="680"><tbody><tr><td width="507"><p><strong>About the Company:</strong><br /> A long-established, ASX-listed non-bank lender with a diversified loan book across residential mortgages and asset finance..</p><p> </p><p><strong>Role Overview:</strong><br /> As a Credit Underwriter, you'll assess new mortgage applications and variations, making decisions within your delegated authority and ensuring all assessments align with internal policy, guidelines and risk appetite. The role sits within the Specialist Lending team and works closely with Credit, Product, Lending, Sales and Third-Party Distribution.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess and decision mortgage applications within delegated credit authority</li><li>Recommend approval (with mitigants/conditions) for applications outside authority</li><li>Apply policy, identify risks and ensure full compliance with regulatory requirements</li><li>Maintain strong turnaround times aligned to KPIs and service standards</li><li>Build strong relationships with third-party Mortgage Managers, Introducers and BDMs</li><li>Respond to third-party queries promptly and professionally</li><li>Provide feedback on policy and product improvements</li><li>Support education of internal teams and originators on products and processes</li></ul><p> </p><p><strong>What They're Looking For:</strong><br /> <strong>Experience & Knowledge (Must Have)</strong></p><ul><li>2+ years' mortgage underwriting or credit assessment experience</li><li>Strong understanding of consumer mortgage lending and third-party channels</li><li>Knowledge of NCCP, responsible lending and securitisation impacts</li><li>Good understanding of banking and finance law</li></ul><p> </p><p><strong>Attributes</strong></p><ul><li>High accuracy and attention to detail with balanced commercial judgement</li><li>Able to manage volume and service expectations under pressure</li><li>Strong communication, negotiation and stakeholder management skills</li><li>Customer-focused, professional, self-driven and collaborative</li><li>High integrity and resilience</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Cert IV in Mortgage Broking (or willingness to obtain)</li><li>Diploma of Finance & Mortgage Broking (preferred)</li></ul><p> </p><p><strong>Top Benefits:</strong></p><ol><li>Established ASX-listed lender with a large, stable loan book</li><li>Strong internal mobility and development pathways</li><li>Modern systems, strong processes and supportive credit framework</li></ol><p> </p><p><em>Reference Number: </em><em>06800-0013339634</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uOTc1NDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional & retail brokers, banks, and liquidity providers.</p><p> </p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><p> </p><p>- Hybrid working</p><p>- Free lunch everyday</p><p>- Private health insurance.</p><p>- Ongoing training and professional development.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES </span></strong></p><p> </p><p>As the IT Trade Desk Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations trading applications & products.</p><p> </p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p> </p><p>Hybrid working available and you'll be required to work Sunday (remotely) + 4 other days in the week (of your choice).</p><p> </p><p><strong>Responsibilities include: </strong></p><p>- Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</p><p>- Analyze FIX messages, logs, and sources to determine root cause analysis.</p><p>- Implement Plan, support and deploy implementations of these trading platforms into client environments.</p><p>- Support clients via phone, email and video.</p><p>- Work hours are 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time)</p><p>- Project involvement including:</p><p>o Product implementation into client environment- plan, support deploy</p><p>o Manage application upgrades & migrations</p><p>o Client onboarding activities</p><p>o Liquidity integrations with customers.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting & investigation skills inside the financial trading industry.</p><p> </p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p> </p><p>Well-suited to someone who can wear 'multiple hats' and is seeking non-conventional working hours with flexibility (incl WFH).</p><p> </p><p><strong>The following is required: </strong></p><p>· Proven experience providing technical IT Support to customers in the financial services industry.</p><p>· Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</p><p>· Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</p><p>· Able to work Sunday + 4 additional days in the week (of your choice).</p><p>· FIX messaging knowledge/experience is preferred.</p><p>· Basic SQL knowledge.</p><p>· TCP/IP networking knowledge.</p><p>· MetaTrader experience 4/5 is beneficial.</p><p>· Exceptional customer service and communication skills - verbal & written.</p><p>· Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</p><p>· <span style="text-decoration: underline;">Able to work Sunday </span><span style="text-decoration: underline;">+ 4 other days in the week (of your choice). </span><span style="text-decoration: underline;"> </span></p><p> </p><p> </p><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $90,000 - $120,000 (plus super). </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjM2MTIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
