<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is one of the leading suppliers in certain commercial equipment. Sitting on over 40 years of success, they are continuing to see an increase in demand and grow and having just moved ERP systems, they require some temporary support to work through a backlog.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Supporting the Purchasing team of 3, this role will provide temporary support with the transition to a new ERP, processing a backlog of credit notes, purchase orders and updating details in the new system - Business Central.</p><p>They are looking for a candidate with a key eye for detail and proven experience managing and processing data. This is a <strong>temporary </strong>role starting <strong>ASAP</strong> for <strong>3 months</strong> minimum, with potential to extend. They operate <strong>Monday-Friday, 9am-5pm, 100% office based.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your duties will include:</p><ul><li>Processing a backlog of credit notes in the new ERP system such as;</li><li>Processing returns, recording stock back into the warehouse, transferring stock locations, reinforcing with correct pricing etc. in Business Central</li><li>Reviewing PO's and Sales orders to look for gaps in ordering/ parts not ordered </li><li>Reviewing Purchase orders for completeness</li><li>Review and potential follow up of outstanding shipments</li><li>Other Administrative/ transaction processing may be required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate you <strong>must </strong>have:</p><ul><li>Previous experience in a Purchasing, Stock Administrator, Bookkeeper or Returns administrative role - <strong>essential</strong></li><li>Previous experience with Business Central - <strong>desirable not essential </strong></li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Benefits </span></strong></p><ul><li>Fun, fast paced place to work</li><li>Gorgeous newly renovated office</li><li>Free parking on site!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: 06810-0013342916</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNzQ0ODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company & Role</span></strong></p><p>Our client is a fast-growing and successfully established retail organisation, expanding within the wellness sector. As a Customer Service Representative, you'll handle a mixture of phone-based customer interactions and administrative tasks. Our client is looking for an empathetic and tech-savvy problem solver with a proactive mindset. This is a fantastic temporary opportunity looking to start ASAP!</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role you will:</p><ul><li>Proactively follow up with customers to deliver a top-tier experience, addressing inquiries via phone and email while prioritising their satisfaction.</li><li>Manage customer profiles in the CRM system, ensuring all details are accurate and up to date while coordinating product availability and logistics.</li><li>Organise and track deliveries, liaising with couriers or third-party providers to ensure timely and efficient transport, even to regional locations.</li><li>Handle administrative tasks such as dispatch coordination, CRM updates, and scheduling, all while maintaining a customer-first approach with minimal KPIs.</li><li>Tackle ad-hoc responsibilities, including organising repairs or replacements, resolving issues, and gathering customer feedback to enhance their experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>1-2 years' experience in a call centre role within the retail or logistics sector.</li><li>Strong written, verbal, and interpersonal skills for effective communication.</li><li>Proactive problem-solver, ensuring customer satisfaction with timely follow-ups.</li><li>Passionate about delivering tailored, exceptional service at every touchpoint.</li><li>Proficient in CRM systems, excelling in data and process management.</li><li>Highly organised, adept at multitasking phone calls, admin work, and follow-ups.</li><li>Committed to improving processes for a seamless customer experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Temporary role, starting ASAP, suitable for temporary visa holders!</li><li>A vibrant team culture that encourages collaboration and celebrates success.</li><li>Regular team events and monthly lunches to foster connection and team spirit.</li><li>Please note that this role is fully on-site.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013249528BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjM0MTk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
