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13 results for Senior Customer Service Officer in Keysborough, Victoria

Senior Customer Service Specialist
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 80000 - 90000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hospitality and accommodation sector.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Act as a key point of contact for B2B customers, providing experienced and proactive support</li><li>Manage escalated enquiries and complex operational issues across billing, procurement, website updates, and systems</li><li>Lead customer onboarding and guide new partners through set-up and transition processes</li><li>Maintain CRM systems, supporting data quality, reporting, and process improvements</li><li>Provide back-up support to technical teams, including connectivity, system configuration, and project support</li><li>Assist with compliance checks, brand or quality reviews, and special projects across the customer network</li><li>Maintain accurate records, reporting, and customer documentation</li><li>Collaborate with internal teams to ensure smooth operations and a high standard of service delivery</li><li>$80,000 - $90,000 + super</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>5+ years' experience in customer service, support, or call centre environments</li><li>Experience in hotel, accommodation, or hospitality operations (essential)</li><li>Confident handling complex, escalated complaints with sound judgement</li><li>Experience leading or mentoring a small team, or acting as a senior go-to person</li><li>Ability to manage relationships with multiple stakeholders at a senior level</li><li>Strong problem-solving skills with the ability to take ownership of issues end-to-end</li><li>Able to work autonomously and make informed decisions without constant supervision</li><li>Advanced communication skills, especially when handling sensitive or high-impact issues</li><li>Proven ability to identify service gaps and suggest process improvements</li><li>This is a permanent role due to start in early January 2026; candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: </em>06810-0009161915BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2MzIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-04T06:52:24Z
Customer Service Representative
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 60000 - 65000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hospitality and accommodation sector.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>1-2 years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>This is a permanent role due to start in early January 2026, successful candidates must hold PR or Australian citizenship</li><li>Salary range $60K - $65K + super</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013346250BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjk2MDY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-04T06:50:13Z
Customer Service Representative
  • Melbourne CBD, Victoria
  • remote
  • Project
  • 35 - 35 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">About the Company &amp; Role</span></strong></p><p>Our client is a fast-growing and successfully established retail organisation, expanding within the wellness sector. As a Customer Service Representative, you'll handle a mixture of phone-based customer interactions and administrative tasks. Our client is looking for an empathetic and tech-savvy problem solver with a proactive mindset. This is a fantastic temporary opportunity looking to start ASAP!</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role you will:</p><ul><li>Proactively follow up with customers to deliver a top-tier experience, addressing inquiries via phone and email while prioritising their satisfaction.</li><li>Manage customer profiles in the CRM system, ensuring all details are accurate and up to date while coordinating product availability and logistics.</li><li>Organise and track deliveries, liaising with couriers or third-party providers to ensure timely and efficient transport, even to regional locations.</li><li>Handle administrative tasks such as dispatch coordination, CRM updates, and scheduling, all while maintaining a customer-first approach with minimal KPIs.</li><li>Tackle ad-hoc responsibilities, including organising repairs or replacements, resolving issues, and gathering customer feedback to enhance their experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li>1-2 years' experience in a call centre role within the retail or logistics sector.</li><li>Strong written, verbal, and interpersonal skills for effective communication.</li><li>Proactive problem-solver, ensuring customer satisfaction with timely follow-ups.</li><li>Passionate about delivering tailored, exceptional service at every touchpoint.</li><li>Proficient in CRM systems, excelling in data and process management.</li><li>Highly organised, adept at multitasking phone calls, admin work, and follow-ups.</li><li>Committed to improving processes for a seamless customer experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits </span></strong></p><ul><li>Temporary role, starting ASAP, suitable for temporary visa holders!</li><li>A vibrant team culture that encourages collaboration and celebrates success.</li><li>Regular team events and monthly lunches to foster connection and team spirit.</li><li>Please note that this role is fully on-site.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013249528BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjM0MTk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-02T05:55:57Z
Senior Accounts Payable Officer
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 80000 - 85000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently recruiting for an experienced Accounts Payable professional to join a dynamic business based in Melbourne CBD.</p><p>Commencing in January 2026, this is a fantastic opportunity to join an organisation with a global footprint in their industry, where you will play a pivotal role in overseeing the accurate and timely execution of accounts payable procedures across the business.</p><p>This organisation prides themselves on their inclusive and supportive culture, offering an innovative work environment and multiple employee perks and benefits. The ability to work autonomously and without supervision will be paramount, as the position will offer hybrid working.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Controller your duties will include:</p><ul><li>Coordinate supplier payments across business entities</li><li>Credit card reconciliations</li><li>Process employee expenses</li><li>Vendor reconciliations</li><li>Respond to supplier inquiries</li><li>Maintain vendor records, validate supplier account details, ensure compliance with policies.</li><li>Promote best practices for AP procedures</li><li>Support broader finance team with month end tasks</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful, you will need to be able to demonstrate at least 3 years' experience in multi-currency accounts payable processing. You will be systems savvy and possess an intermediate level of Excel skills (pivot tables/ V-lookups).</p><p>Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference Number: 06810-0013339661 - LS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjk1NDEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-20T04:14:23Z
Senior Payroll Officer
  • Moorabbin, Victoria
  • remote
  • Project
  • 55 - 60 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a fantastic Non-Profit organisation based in the South-Eastern Suburbs. You will be working within a friendly and collaborative Payroll Department assisting with end-end Payroll.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>3 month plus contract opportunity for an experienced Payroll professional.</p><p>As Payroll Officer, you'll be responsible for managing end-to-end payroll processing for a large and diverse workforce. This role will suit someone who enjoys ownership of their work, thrives in a high-volume environment, and can work confidently within established systems and processes.</p><p>Key responsibilities include:</p><ul><li>End-to-end processing of a weekly and fortnightly payroll</li><li>Managing payroll queries and providing timely, accurate support to employees</li><li>Interpreting multiple EBAs and awards (Schads)</li><li>Ensuring compliance with taxation and superannuation legislation</li><li>Assisting with reporting, reconciliations, and process improvements</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You'll bring previous payroll experience with a strong understanding of payroll legislation and award interpretation is essential, as well as excellent communication skills and a keen eye for detail. Exposure to large payroll systems will be highly regarded.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>Work in a supportive and collaborative payroll team</li><li>Convenient South-East location with onsite parking</li><li>Competitive hourly rate</li><li>Hybrid Working arrangements</li></ul><p> </p><p><span style="font-size: 8pt;">Reference Number: 06830-0013333966</span></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4xNTgxNS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-12-02T06:23:46Z
Senior Payroll Officer
  • South Yarra, Victoria
  • remote
  • Permanent placement
  • 95000 - 110000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established and reputable organisation based in Melbourne's inner-city suburbs, known for its dynamic environment and multi-entity operations. With continued growth and a strong commitment to operational excellence, they are now seeking an experienced Senior Payroll Officer to join their payroll team. This is a confidential recruitment process, and further details will be provided to shortlisted candidates.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Payroll Manager you will oversee the end-to-end payroll function across multiple entities within a complex organisational structure. You will join a small payroll team, ensuring timely, accurate, and compliant payroll processing. Key responsibilities include:</p><ul><li>Managing high-volume, multi-entity payroll operations</li><li>Ensuring compliance with all relevant legislation, awards, and enterprise agreements</li><li>Driving process improvements and leveraging system capabilities</li><li>Overseeing payroll reporting, audits, and reconciliations</li><li>Supporting system upgrades and transformation projects where required</li></ul><p>This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing hands-on payroll work with strategic leadership.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience in Large, Multi-Entity Organisations</li><li>High-Volume Payroll Processing</li><li>Advanced Payroll/HR Systems Expertise</li><li>Leadership and Team Management Skills</li><li>Compliance and Accuracy</li><li>Analytical and Problem-Solving Skills</li><li>System Change Experience (Highly Regarded)</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em></strong><strong><em>06810-0013343637 - ST</em></strong></p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><p><strong>This is an on-site position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjI4NTc0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-28T04:46:48Z
Senior Payroll Officer | Ongoing Temp | CBD | Immediate
  • Melbourne CBD, Victoria
  • remote
  • Project
  • 50 - 55 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our Client is an organisation that excels with its service delivery and is a values driven not-for-profit organisation.</p><p>The payroll team is currently undergoing a period of transformation and requires assistance as they undertake a number of changes.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Manager this role will see you take ownership of the payroll process. Your duties will include:</p><ul><li>Timely and accurate payroll processing</li><li>Understanding &amp; interpretation of EBAs and awards</li><li>Payroll reconciliation</li><li>Employee database maintenance including the adding of new employees</li><li>Payroll compliance, superannuation, payroll tax, workers' compensation, PAYG</li><li>Testing of payroll processes</li><li>Updating of policies and procedures</li><li>Month-end reporting</li><li>Payroll query resolution</li></ul><p>The position is moving quickly, making it the perfect fit for Candidates immediately available for work.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The following attributes will also be highly advantageous:</p><ul><li>Ability to take ownership of a role</li><li>A high degree of accuracy &amp; ability to work to deadlines</li><li>Experience and working knowledge with payroll systems</li><li>Ability to quickly pick up systems &amp; processes</li><li>Strong attention to detail</li></ul><p><strong>An understanding of the SCHADS award will be essential for this role.</strong></p><p>This temporary role will be ongoing and could lead to a permanent opportunity.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p> </p><p>Job Reference No: 06810-0013337429 - SL</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjAzOTc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-21T03:03:52Z
Senior Accounts Payable Officer
  • Melbourne CBD, Victoria
  • remote
  • Project
  • 38 - 40 AUD / Hourly
  • <p>Robert Half are partnering with a leading organisation based in the CBD who are embarking on a major AP transformation project. Our client is seeking experienced Accounts Payable Officers to support with high-volume invoice corrections and allocations during a critical phase of the programme.</p><p> </p><p><strong>The Role</strong></p><p>You will play a key role in reviewing and reallocating a significant volume of invoices that have been misallocated to the wrong projects. This role requires strong attention to detail, sound judgement, and the ability to interpret PO and invoice information accurately.</p><p>This is an interim role likely to last 4-6 months.</p><p> </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Processing and reviewing invoices efficiently</li><li>Investigating invoices that have been routed to the wrong project via blanket POs</li><li>Manually reallocating invoices within their ERP</li><li>Collaborating with the Transformation team</li><li>Working with internal teams to solve invoice queries</li></ul><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Strong Accounts Payable experience</li><li>High attention to detail and accuracy under volume</li><li>Strong Excel capability - VLOOKUPs, pivot tables</li><li>Problem solving skills</li><li>Excellent communication skills</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06810-0013342873 - FM</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/ZmVyZ3VzLm1hbm5lcnMuNDAwOTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-26T00:19:13Z
Senior Accountant Business Services
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 100000 - 120000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a long-established and highly regarded accounting and advisory firm with an exceptional reputation for quality. For more than 70 years, they have partnered with leading businesses across Australia, providing specialist expertise in business advisory, taxation, audit, and assurance. With strong private equity backing and a clear strategic vision for the future, the firm is now entering an exciting growth phase and is set to double in size over the coming years.</p><p>Known for solving complex client challenges across finance, operations, technology, governance, risk and compliance, the firm continues to win market share from larger global competitors. Their success is built on a commitment to excellence, commercial acumen, and an ability to deliver results which truly move the dial for clients.</p><p>At the heart of the business is its people-first culture. Collaboration, inclusiveness and genuine teamwork are central to how the firm operates, and they are proud to maintain outstanding staff retention as a result. Ambitious professionals are given the support, resources, and opportunities needed to grow their careers with confidence and build long-term success.</p><p>As a mid-sized firm on a strong upward trajectory, they offer something truly unique: the scope and sophistication of a larger practice, combined with the accessibility, agility, and personal investment only a more intimate partnership environment can provide.</p><p>Talented individuals will enjoy unparalleled exposure to senior leaders, direct mentorship from industry-leading partners, and a clear, accelerated pathway to career progression in a firm where their impact will be seen and celebrated.</p><p> </p><p><strong><span style="text-decoration: underline;">The Roles</span></strong></p><p>As part of its ongoing growth and with a view to its ambitious but highly achievable expansion goals, the firm is now hiring across the following disciplines:</p><p><strong>Business Services Accountants </strong></p><p><strong>Senior Accountants</strong></p><p><strong>FDD Consultants</strong></p><p><strong>Tax Accountants</strong></p><p>The successful candidates will enjoy a diverse range of work across a broad portfolio of clients, progressively building capability and taking ownership whilst building a rewarding, fulfilling career and having some fun along the way. More importantly, they will do so in a supportive, family friendly, people-first culture where authenticity is valued and individuals are encouraged to show up as who they are, not who a corporate identity dictates they should be.</p><p>Key areas of focus will include:</p><p><strong>Core Accounting &amp; Compliance</strong></p><ul><li>Prepare and review financial statements, income tax returns, BAS and compliance engagements</li><li>Maintain high quality workpapers, accuracy and minimal review points</li><li>Ensure adherence to workflow processes, deadlines, budgets and lodgement schedules</li><li>Perform complex reconciliations and contribute to tax planning and advisory work</li><li>Support more complex engagements, including ATO reviews and audits</li><li>Taking the lead managing client work, incrementally improving the network</li></ul><p><strong>Advisory &amp; Client Work</strong></p><ul><li>Run client meetings for small business and individual tax clients</li><li>Assist with tax advisory, valuations, forecasting, CGT rollovers and structuring assignments</li><li>Draft technical advice and prepare documents for client meetings</li><li>Work proactively with clients to gather information and resolve issues in a timely manner</li><li>Deliver clear, responsive communication and maintain strong client relationships</li></ul><p><strong>Leadership &amp; Team Contribution</strong></p><ul><li>Mentor, coach and review the work of those of less experience</li><li>Manage work-in-progress, job budgets and assist with billing</li><li>Work with outsourced team members and maximise utilisation</li><li>Act as a buddy for new starters, supporting training and onboarding</li><li>Contribute to firm-wide initiatives and maintain professional integrity and best-practice standards</li></ul><p>The successful candidates will enjoy a full and varied career in which they will tackle diverse challenges which enhance their skills.</p><p>They will also become part of an equitable and meritocratic environment, committed to equal opportunities, and in which achievements are recognised fairly, and promotions are awarded on the basis of merit and good work.</p><p>They will benefit from a company with a long-term commitment to support work-life balance, professional development and personal growth.</p><p><strong>Other benefits include:</strong></p><ul><li>A generous compensation plan with incentives, team and individual bonuses and other perks</li><li>A merit-based promotion plan to foster career growth</li><li>Professional and personal development and assistance with completing professional qualifications</li><li>An industry-leading head office location as well as a flexible working environment</li><li>Mentoring, coaching and support from a locally based Partnership group</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The business's environment will suit driven and curious accounting professionals who take pride in delivering high-quality work and building trusted relationships. Motivated by growth in their technical skills, career trajectory, and the ability to have a real impact with clients.</p><p><strong>You will bring:</strong></p><ul><li>Tertiary qualifications in Accounting or related business discipline</li><li>CA/CPA qualification (or working towards completion)</li><li>Experience in public practice, business advisory, tax, or financial due diligence</li><li>Strong technical grounding in accounting standards and Australian tax legislation</li><li>Excellent attention to detail and the ability to prepare accurate, well-structured documentation and reports</li><li>A proactive mindset with the confidence to take initiative and tackle new challenges</li><li>Strong communication skills and the ability to build rapport and trust with clients and colleagues</li><li>An appetite for accelerated learning and exposure to complex, interesting work</li><li>A collaborative approach, working as part of a team, supporting others and contributing to a positive culture</li><li>Emerging leadership capability, with a willingness to mentor junior team members as you grow</li></ul><p><strong>The organisation will best suit individuals who will:</strong></p><ul><li>Value the opportunity to learn directly from highly respected Partners</li><li>Welcome a supportive environment where authenticity is encouraged</li><li>Appreciate the opportunities a growing, mid-sized firm can offer</li><li>Take ownership of your work and pride yourself on delivering excellence</li><li>Value a role where your progression is visible, achievable, and actively supported</li></ul><p>If you're ready to accelerate your development, expand your advisory skills and build a career in a great firm on the ascendancy where you are known, supported and valued, this is a business that an offer an exceptional opportunity.</p><p><strong>Applications for the following roles are encouraged:</strong></p><p>Business Services Accountants</p><p>Senior Accountants</p><p>FDD Consultants</p><p>Tax Accountants</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013328377PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS45ODE4Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-11-10T10:47:30Z
Collections Officer
  • Tullamarine, Victoria
  • remote
  • Project
  • 38 - 40 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>An exciting opportunity to join a growing technology company in Melbourne's northern suburbs as a Collections Officer. This is a full-time, onsite role (Monday to Friday) suited to someone who thrives on driving results and enjoys getting into the detail to clean up aged receivables.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You'll take ownership of a significant build-up of overdue accounts, working closely with customers to recover outstanding payments while maintaining strong relationships. This is a hands-on position requiring resilience, strong communication skills, and a proactive approach to debt management.</p><ul><li>Manage a portfolio of overdue accounts and follow up outstanding payments via phone and email</li><li>Reconcile customer accounts and resolve billing disputes promptly</li><li>Negotiate payment arrangements and ensure adherence to terms</li><li>Monitor debtor ageing reports and escalate high-risk accounts</li><li>Liaise with internal stakeholders (Finance, Sales, and Customer Service) to resolve issues impacting collections</li><li>Assist with process improvements to prevent future debt build-up</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proven experience in collections, credit control, or accounts receivable</li><li>Confident communicator with strong negotiation skills</li><li>High attention to detail and ability to manage competing priorities</li><li>Experience in the technology or services sector highly regarded</li><li>Comfortable working 5 days onsite in a fast-paced, collaborative environment</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><strong><em>Reference Number: </em><em>06810-0013333163 - ST</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjA4NjA0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-09T23:55:09Z
Bookkeeper | Accounts Officer
  • South Yarra, Victoria
  • remote
  • Permanent placement
  • 80000 - 85000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">Company</span></strong></p><p>Our client is a well-established organization in the financial services industry who are experiencing steady growth and expansion. Due to continued success, they are seeking a skilled Bookkeeper to manage their financial operations and take ownership of key financial processes.</p><p>Located walking distance from South Yarra Train Station, our client offers an outstanding modern office, a friendly and supportive work environment, and excellent benefit and incentive initiatives including the flexibility to work from home 1-2 days per week.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Manager, your responsibilities will include, but are not limited to:</p><ul><li>Managing the day-to-day financial operations, including accounts payable, accounts receivable processing.</li></ul><ul><li>Preparing and reconciling end of month accounts</li><li>Processing journal entries</li><li>Bank reconciliations (multiple accounts)</li><li>Credit card reconciliations</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proven experience as a Bookkeeper or Senior Bookkeeper.</li><li>Strong understanding of accounting principles and proficiency in financial software (e.g., Xero, MYOB, or QuickBooks)</li><li>Excellent attention to detail and ability to manage multiple tasks efficiently</li><li>Strong communication skills with the ability to liaise with internal and external stakeholders</li><li>Ability to work independently and contribute to a collaborative team environment</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer?</span></strong></p><ul><li>An outstanding opportunity to make this role your own.</li><li>A business with an excellent reputation and forward-thinking outlook.</li><li>A fast-paced, dynamic role</li><li>Ongoing professional training and development.</li><li>A work environment where your initiative and innovation will be rewarded.</li><li>A flexible workplace where work-life balance is actively promoted.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference Number: 06810-0013334548 - LS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjY0NTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-11T22:45:10Z
Finance Manager
  • Heidelberg, Victoria
  • remote
  • Permanent placement
  • 120000 - 130000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>An exciting opportunity exists for a <strong>Finance Manager</strong> to step into a broad, hands-on leadership role within a purpose-driven organisation operating at scale across Victoria. This role offers exposure to <strong>end-to-end financial leadership</strong>, strategic business partnering, and direct engagement with executive stakeholders and the Board.</p><p>This is an ideal <strong>first-time industry move</strong> for a high-performing Manager from a <strong>Mid-Tier or Big 4 professional services background</strong> who is ready to step into a true leadership role and make a tangible impact. This would also be suitable for someone with <strong>strong industry experience</strong>, looking to step up from a senior financial accountant role.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the CFO, this role will see you take full ownership of the finance function while leading a small, capable team across financial accounting, management accounting and transactional operations.</p><p>Key responsibilities include:</p><ul><li>Leading and developing the <strong>finance team</strong> across financial accounting, management accounting and accounts.</li><li>Acting as a <strong>strategic business partner</strong> to senior stakeholders across the organisation.</li><li>Owning the <strong>budgeting and reforecasting cycles</strong>, providing insights and recommendations.</li><li>Delivering <strong>accurate and timely monthly financial reporting packs</strong> across revenue, expenditure, AR, AP and performance metrics.</li><li>Driving <strong>cashflow management</strong>, analysis and forecasting.</li><li>Leading the <strong>external audit process</strong> and supporting the preparation of the annual financial statements.</li><li>Managing the organisation's <strong>insurance program</strong>.</li><li>Supporting <strong>Board reporting and governance requirements</strong>.</li><li>Delivering KPI reporting and long-term financial planning to support business strategy.</li><li>Ensuring compliance with all <strong>statutory and regulatory obligations</strong>.</li></ul><ul><li>Leading continuous improvement across <strong>financial controls, risk and systems</strong>.</li></ul><p>This is a highly visible role that blends <strong>technical excellence, leadership, and commercial influence</strong>.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a commercially astute, values-led finance professional who thrives in a broad, high-impact role. You bring a strong technical foundation and are now ready to step out of professional services into a senior in-house leadership position.</p><p>You will likely have:</p><ul><li><strong>5 - 8 years' experience</strong>.</li><li><strong>CA or CPA qualification</strong>.</li><li><strong>Mid-Tier or Big 4 background</strong> highly regarded - first movers strongly encouraged.</li><li>A strong blend of <strong>financial accounting, management reporting and commercial analysis</strong>.</li><li>Proven experience <strong>leading or mentoring junior staff</strong>.</li><li>Advanced <strong>Excel skills</strong>, including sophisticated modelling.</li><li>High levels of <strong>accuracy, attention to detail and analytical thinking</strong>.</li><li>Strong <strong>written and verbal communication skills</strong>.</li><li>The ability to manage competing priorities in a <strong>fast-paced environment</strong>.</li><li>A <strong>values-driven leadership style</strong> with high energy and a collaborative mindset.</li></ul><p>You are someone who wants to be <strong>closer to the business</strong>, influence outcomes, and be part of an organisation where your work genuinely makes a difference.</p><p> </p><p><strong><span style="text-decoration: underline;">A</span></strong><strong><span style="text-decoration: underline;">pply Today</span></strong></p><p>Please send your resume by clicking on the apply button</p><p><em>Reference Number:</em> <strong>06810-0013343641JM</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy41NDkxOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-11-28T02:34:18Z
Financial Controller
  • Melbourne Airport, Victoria
  • remote
  • Permanent placement
  • 170000 - 180000 AUD / Yearly
  • <p><strong>Financial Controller - Private Equity Backed | High-Growth Logistics<br /><br /></strong></p><p><strong>Location:</strong> Melbourne Airport<strong><br /> <br /> </strong></p><p><strong>Reporting to:</strong><strong> Chief Financial Officer</strong></p><p>Join a fast-growing, private equity-backed global logistics business as its Financial Controller-driving financial excellence, systems transformation, and operational performance across multiple international markets. This is a career-defining opportunity to lead in a dynamic, high-growth environment with significant strategic impact.</p><p><strong> </strong></p><p><strong>The Opportunity</strong></p><p>The Financial Controller will own financial reporting, controls, tax, and systems development while partnering closely with the CFO and senior leaders. You'll lead the organisation through its first external audit, implement a new ERP, and shape budgeting, forecasting, and commercial insights in a PE-backed setting.</p><p><strong> </strong></p><p><strong>What You'll Lead</strong></p><ul><li>End-to-end financial control, board reporting, and compliance across global entities</li><li>Delivery of timely, accurate reporting, KPIs, and bank covenant requirements</li><li>Implementation of a new ERP/accounting system and ongoing process automation</li><li>Preparation of the first global budget and rolling forecasts</li><li>Multi-jurisdictional tax compliance and transfer pricing support</li><li>M&amp;A due diligence and integration</li><li>Leadership of a capable international finance team</li><li>Cash flow, treasury, currency exposure, and working capital optimisation</li></ul><p><strong> </strong></p><p><strong>What You Bring</strong></p><ul><li>CA/CPA qualification (mandatory)</li><li>Strong technical accounting background; Big 4 experience desirable</li><li>Experience in PE-backed, high-growth or complex multinational environments</li><li>Proven success in ERP/system implementations</li><li>Exceptional leadership, communication, and stakeholder management skills</li><li>Ability to deliver clarity, control, and commercial insight in a fast-paced environment</li></ul><p><strong> </strong></p><p><strong>Why This Role?</strong></p><ul><li>Shape the finance function during a pivotal growth phase</li><li>Direct impact on systems, strategy, controls, and global performance</li><li>High executive visibility and real opportunities to influence the next stage of growth</li><li>Dynamic, engaging environment with a private equity mindset</li></ul><p><strong> </strong></p><p><strong>Working Environment</strong></p><p>Based at Melbourne Airport with some travel as required, and flexibility during peak reporting periods<strong>.</strong></p><p><strong> </strong></p><p><strong>Apply Now</strong></p><p>If you are a commercially-minded and are hungry to improving business lines and operations and you are a finance professional with the drive to make a real impact, we'd love to hear from you. Apply today or email directly to <a href="mailto:[email protected]">[email protected]</a>.</p><p><strong> </strong></p><p><strong>Job Reference No: 06810-0013336083MG </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWF0dC5nYXZpbi4zOTEyMy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-11-14T05:09:17Z