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4 results for It Support Officer 5 Days Onsite in Brisbane, Queensland

Applications Support Officer

East Brisbane, Queensland
remote
Permanent placement
80000 - 85000 AUD / Yearly
Robert Half has partnered with a Brisbane high school to recruit an Applications Support Officer to join their growing technology team. This is an exciting opportunity for a Level 2 School Technician looking to take the next step in their career, or an experienced Applications Support professional.As the Applications Support Officer, you'll play a key role in supporting and maintaining the school's enterprise applications, ensuring they remain reliable, secure and high performing. Your work will directly support the systems that underpin teaching, learning and school administration, making this a role where your technical expertise have a meaningful impact every day.Key Responsibilities:<ul><li>Maintain and support enterprise applications, including; student management system, learning management system, finance and faculty platforms.</li><li>Collaborate with other departments to understand application needs and deliver solutions.</li><li>Evaluate and advise on the adoption of new applications, platforms, and online services.</li><li>Deliver and support data integration between systems using APIs and ETL tools.</li><li>Monitor application performance, troubleshoot issues and implement corrective actions.</li></ul>Key Requirements:<ul><li>Tertiary qualifications in Information Technology, Computer Science, or a related field.</li><li>Demonstrated experience in application support.</li><li>Ability to seamlessly transition between project work, operational support activities, and immediate customer assistance, including walk-in requests and phone-based support.</li><li>Ability to obtain a Blue Card.</li></ul>Key Benefits:<ul><li>Be part of a growing organisation where collaboration, innovation and professional development are genuinely encouraged.</li><li>Enjoy stability and a strong team culture within an established environment where people stay, grow and support one another.</li><li>Make the role your own with the opportunity to develop your skills, take ownership and learn from a talented and experienced team.</li></ul>Apply Today!To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjU5NzIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-02T22:33:57Z

Senior Service Desk Analyst | 3-Month Contract

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 60 AUD / Hourly
We are seeking an experienced Senior Service Desk Analyst for an initial 3-month contract to join an established technology team and help reduce a backlog of service desk tickets.This is a hands-on role suited to someone who is confident managing more complex incidents, can work autonomously, and is proactive in identifying and resolving issues without needing to be directed.CBD based with flexible start / finish. Key Responsibilities:<ul><li>Provide senior service desk support, resolving complex incidents and service requests.</li><li>Diagnose and resolve hardware, software, endpoint and user issues.</li><li>Support Microsoft Intune administration, troubleshooting and endpoint management.</li><li>Assist with application packaging and software deployment.</li><li>Support device and fleet management activities.</li><li>Take ownership of incidents through to resolution and contribute to improving overall service desk performance.</li></ul>Key Requirements:<ul><li>Strong experience in a Senior Service Desk role within an MSP or enterprise environment.</li><li>Demonstrated hands-on experience with Microsoft Intune and endpoint management.</li><li>Ability to work independently, prioritise your workload and manage competing priorities.</li><li>Ability to obtain a Blue Card.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI5OTE0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-04T01:53:42Z

L2 Service Desk Analyst

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 50 AUD / Hourly
Level 2 Service Desk Analyst - 6-Month Contract $45.00-$50.00 per hour + super | Brisbane <ul><li>Join a collaborative IT support team supporting approximately 1,000 users </li></ul><ul><li>Hands-on Level 1 and Level 2 role across Microsoft 365, Active Directory and Intune </li></ul><ul><li>Six-month contract with the potential to become permanent </li></ul>The opportunity We are seeking an approachable and technically capable Level 2 Service Desk Analyst to join an established internal IT team on an initial six-month contract. You will provide responsive Level 1 and Level 2 support to approximately 1,000 end users. This is a highly visible, customer-facing role involving phone calls, walk-up support, tickets and emails. Key responsibilities <ul><li>Provide Level 1 and Level 2 technical support across a broad user environment </li></ul><ul><li>Troubleshoot issues involving Microsoft 365, Active Directory and Microsoft Intune </li></ul><ul><li>Support users through phone calls, walk-ups, tickets and email </li></ul><ul><li>Escalate more complex technical issues to senior team members </li></ul><ul><li>Maintain clear and accurate ticket notes and documentation </li></ul><ul><li>Apply a security-conscious approach when resolving requests </li></ul>About you You will be a polished and approachable IT professional who enjoys working directly with users and can explain technical issues in clear, everyday language. To be successful, you will ideally have: <ul><li>Two or more years of experience in service desk or IT support </li></ul><ul><li>A relevant diploma, degree or comparable IT qualification </li></ul><ul><li>Practical experience supporting Microsoft 365, Active Directory & Intune </li></ul><ul><li>A professional and presentable approach when supporting employees and senior executives </li></ul><ul><li>A security-focused mindset </li></ul>Apply Today Please send your resume by clicking on the apply button or for further information, email: Alex Nolan @ [email protected] By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5Ob2xhLjY5NDAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-31T07:10:12Z

Network & Security Manager

Brisbane CBD, Queensland
remote
Permanent placement
140000 - 150000 AUD / Yearly
We're looking for an accomplished Network & Security Manager to lead a critical enterprise function across a complex, highly distributed Australian operation. Reporting to the Head of IT Infrastructure & Security, you'll take ownership of the network and security environment, lead a team of technical specialists, and provide both strategic direction and technical leadership.This is an opportunity to join a stable, collaborative organisation where you'll have genuine autonomy, flexible start and finish times, and the opportunity to influence the technology roadmap. You'll play a key role in delivering secure, resilient and scalable infrastructure across a large multi-site environment, while ensuring technology continues to support and enable critical business operations.It's a role with plenty of technical depth, but equally, you'll need to be comfortable leading people, managing competing priorities and working with stakeholders across the business.Key Responsibilities:<ul><li>Lead, mentor and develop a team of Network and Security Administrators.</li><li>Own the performance, security, resilience and lifecycle management of enterprise network and security services.</li><li>Lead major incidents, critical outages and continuous service improvement across a complex, multi-site environment.</li><li>Provide technical leadership across Cisco, Palo Alto, Netskope SD-WAN, SASE, wireless, data centre networking and connectivity platforms.</li><li>Manage change implementation in line with governance and risk management requirements.</li><li>Manage key technology vendors, telecommunications providers and managed service partners.</li><li>Partner with senior stakeholders across IT and the wider business to align technology solutions with operational priorities.</li></ul>Key Requirements:<ul><li>Extensive experience leading enterprise network engineering and security operations within a complex, multi-site organisation.</li><li>Advanced knowledge of Cisco networking technologies, Palo Alto firewalls and SD-WAN environments.</li><li>Strong knowledge of WAN, LAN, wireless networks, carrier services, load balancing and resilient network design.</li><li>Excellent stakeholder engagement, vendor management and communication skills.</li><li>Proven people leadership experience, including coaching, development and performance management.</li></ul>Apply Today!To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI0MDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-07T03:09:02Z