<p><strong>Senior UX Content Writer (12-Month FTC)</strong></p><p><strong>Industry:</strong> Insurance / Financial Services<br /> <strong>Location:</strong> Sydney (Hybrid - 2 days office / 3 days WFH)<br /> <strong>Salary:</strong> $140,000 - $155,000 + super</p><p>A fast-growing Australian insurer is seeking a <strong>Senior UX Content Writer</strong> to join on a 10-12 month fixed-term contract within its Risk &amp; Compliance function.</p><p>This is <strong>not a marketing role</strong>. It is a true UX writing / content design position embedded in a regulated product environment, partnering closely with Product Designers and Product Managers to deliver clear, compliant and user-centred digital experiences.</p><p>You will work across core customer journeys including sign-up and quote flows, policy documentation, email journeys and digital product experiences - ensuring clarity, consistency and regulatory alignment.</p><p> </p><p><strong>The Role</strong></p><ul><li>Create clear, actionable, user-centred content for digital insurance products</li><li>Simplify complex processes while maintaining strict regulatory compliance</li><li>Collaborate from discovery through to launch with product and design squads</li><li>Manage end-to-end content approvals with SMEs, compliance and governance stakeholders</li><li>Conduct content QA and audits to ensure accuracy, tone consistency and industry alignment</li><li>Maintain and evolve tone of voice and content governance standards</li></ul><p> </p><p><strong>Must-Have Experience</strong></p><ul><li>Proven background in <strong>UX writing / content design</strong> for digital products</li><li>Experience working in a <strong>regulated industry</strong> (insurance, banking, fintech or similar)</li><li>Strong collaboration experience with <strong>Product Designers and Product Managers</strong> (non-marketing environments)</li><li>Experience managing structured content approval workflows</li><li>Working proficiency in <strong>Figma</strong></li><li>Strong understanding of governance frameworks and regulatory requirements</li><li>Demonstrated ability to simplify complex subject matter</li><li>Full Australian working rights</li></ul><p> </p><p><strong>Ideal Profile</strong></p><ul><li>True product-focused content designer (not marketing-heavy)</li><li>Comfortable operating at the intersection of UX and compliance</li><li>Highly collaborative, detail-oriented and confident managing multiple stakeholders</li><li>Able to work autonomously in a fast-paced, scaling environment</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uMjkwMzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

UX, Content Design, Governance, Compliance, Stakeholder management, teamwork