Can you tell when a candidate is lying on a resume or when interviewing?
How would others describe your customer service skills? Read what it really takes to impress those you encounter each day and take a quiz to learn your customer service style.
As the saying goes, “You only get one chance to make a first impression.” This holds a lot of weight with customer service workers as well as administrative staff, who are often the initial point of contact for a company’s clients, vendors and other business contacts. Is your team ready with the right customer service attitude?
The workplace inevitably consists of people of differing personalities. Sometimes this results in smooth sailing; sometimes not. Learn how to spot the signs your team has an office bully problem.
Human resources professionals juggle a wide range of responsibilities, from recruiting to retention and everything in between. However, these four tasks rate tops for difficulty.